Social dialogue plays a significant role in developing joint strategies by the social partners to improve utility services, with the common goal of extending access to services to all communities, enhancing efficiency of delivery and reviewing tariffs and other sources of income collection. One of the key issues in the Utilities sector is the need to respect international conventions protecting freedom of association and collective bargaining and to avoid breakdowns in the provision of utilities where possible.
The average age of workers in the sector is increasing in a number of countries and there is a severe gender imbalance in some occupations, which presents challenges for human resource planning by employers. Making employment in the sector accessible and attractive to young men and women can be a means to address the recruiting challenges of replacing an ageing workforce. In addition, establishing national or sector specific training programmes, and investing in workers through apprenticeships and lifelong learning mechanisms can be instrumental in meeting the demands of changing skills needs of the industry.
Virtual, 11-13 October 2021
5 July 2019
22 March 2019
14 March 2019
6 March 2019
Working Paper no. 314
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- Strengthening the business case for water, sanitation and hygiene - how to measure value for your business
International Labour Standards
- C87 Freedom of Association and Protection of the Right to Organise Convention, 1948
- C98 Right to Organise and Collective Bargaining Convention, 1949
- C151 Labour Relations (Public Service) Convention, 1978
- C154 Collective Bargaining Convention, 1981