All publications: labour disputes + dispute settlement
Understanding rights at work
A guide to key terms related to fundamental principles and rights at work, trade and supply chains
Training material on unfair labour practices, anti-union discrimination
ILO Working Paper 142
Developing effective digital case management systems for labour dispute prevention and resolution institutions
Lessons learned from the ILO 2025 South-South and Triangular Cooperation workshop on digital case management systems
ILO Flagship report
Social Dialogue Report 2024: Peak-level social dialogue for economic development and social progress
The report explores the critical role of social dialogue in advancing decent work, ensuring a fair labour income distribution, addressing the challenges of the digital and green transitions and delivering a renewed social contract for peace and...
ILO Working Paper 126
Resolution of labour disputes involving new forms of employment in China
Based on the study of arbitration and judicial cases involving new forms of employment, this working paper identifies and examines notable characteristics of disputes involving new forms of employment. This working paper found that the number of...
Severance pay in Indonesia: Evidence from a small-scale survey during the onset of COVID-19 pandemic
This survey paper was initially prepared as part of the ILO’s technical contributions in October 2020. The survey team collected 426 samples from waged employees between March and September 2020 and analyzed respondents’ history of employment...
Access to labour justice: Comparative law and practice on labour disputes prevention and resolution
The report highlights the commonalities and differences across the legal and regulatory, institutional and procedural frameworks governing dispute prevention and resolution mechanisms in the countries under study.
Labour relations
The social life of industrial disputes: Exploring workers-centred industrial relations in India’s garment labour regime
This report describes the nature of labour relations from a perspective of worker grievances in three garment production clusters of India, namely the National Capital Region, Bengaluru and Tiruppur. It establishes a connection between the evolution...
Access to labour justice: A diagnostic tool for self-assessing the effectiveness of labour dispute prevention and resolution
The ILO developed a diagnostic tool for the self-assessment of the functioning of judicial and non-judicial institutions for dispute prevention and resolution to help governments and social partners to get a common understanding of the current...
ILO Working paper 70
A global analysis of worker protest in digital labour platforms - mobi
This paper presents findings from the Leeds Index of Platform Labour Protest, a database of platform worker protest events around the world in four platform sectors: ride-hailing, food delivery, courier services and grocery delivery for the period...
ILO Working paper 70
A global analysis of worker protest in digital labour platforms - epub
This paper presents findings from the Leeds Index of Platform Labour Protest, a database of platform worker protest events around the world in four platform sectors: ride-hailing, food delivery, courier services and grocery delivery for the period...
ILO Working paper 70
A global analysis of worker protest in digital labour platforms
This paper presents findings from the Leeds Index of Platform Labour Protest, a database of platform worker protest events around the world in four platform sectors: ride-hailing, food delivery, courier services and grocery delivery for the period...
Governance and Tripartism Department
Access to labour justice: Judicial institutions and procedures in selected African countries
Overview of structure and procedural elements for in judicial dispute resolution institutions
Governance and Tripartism Department
Access to labour justice: Judicial institutions and procedures in selected South American countries
Overview of procedural elements for access to labour justice in judicial dispute resolution institutions
Governance and Tripartism Department
Access to labour justice: Judicial institutions and procedures in selected Asian & Pacific countries
Overview of procedural elements for access to labour justice in judicial dispute resolution institutions
Governance and Tripartism Department
Access to labour justice: Judicial institutions and procedures in selected Arab countries
Overview of structure and procedural elements for in judicial dispute resolution institutions
Governance and Tripartism Department
Access to labour justice: Judicial institutions and procedures in selected European countries
Overview of procedural elements for access to labour justice in judicial dispute resolution institutions
Governance and Tripartism Department
Report on the Rapid Assessment Survey: The Response of Labour Dispute Resolution Mechanisms to the COVID-19 Pandemic
The ILO developed and conducted a Survey to assess how labour dispute resolution mechanisms have responded to the challenges posed by the Covid-19 pandemic. The Survey was answered online from June 2021 to August 2021 by 113 institutions from 84...
Project Brief - All Hands in Kenya: Advancing ILS Through Cooperative Action
Access to justice
Qatar’s Labour Dispute Resolution explained – a guide for workers
What’s the process for workers to submit a complaint to the Ministry of Labour in Qatar? This flowchart provides basic guidance on the steps to follow in case of labour dispute between workers and employers, as well as details on how the resolution...