All publications: Telecommunications and information technologies
ILO Brief - Employer and business membership organizations (EBMOs)
AI adoption and preparedness among employer and business membership organizations: global findings
This ILO brief presents global findings on how employer and business membership organizations (EBMOs) are adopting and preparing for artificial intelligence, drawing on responses from 111 representatives across 82 countries. It highlights widespread...
ILO working paper 166
Disruption without dividend? - How the digital divide and task differences split GenAI’s global impact
This paper examines how Generative Artificial Intelligence (GenAI) may affect labour markets across 135 countries, covering around two-thirds of global employment. It focuses on how exposure differs between advanced and developing economies, and how...
WSSD2 Brief
Bridging the digital divide
The brief highlights the issues associated with digitalisation of work and AI faced by social actors in countries around the world. It identifies key labour market issues associated with these technological developments and suggests how the benefits...
ILO report
Navigating the digital and artificial intelligence revolution in Arab labour markets
The labour market in the Arab States is at a crossroads, facing persistent challenges while navigating a new era of digital transformation. This report provides a comprehensive analysis of these dynamics. It projects that while the risk of...
ILO Working Paper 149
Navigating workers' data rights in the digital age
This paper examines how existing data protection laws often fail to safeguard workers in increasingly digitalized workplaces. It highlights regulatory gaps across jurisdictions and proposes worker-centric data governance solutions to ensure fairer,...
ILO Publication
Embracing digital in Uganda
A practical guide for freelancers, digital entrepreneurs and owners of micro and small enterprises.
Brief
Achievement of the Strengthening Industrial Relations in Indonesia (SIRI) Project
A summary of the SIRI Project's achievements and results in Indonesia.
Policy Brief on Assistive Technology (AT) and Employment
This policy brief by ATscale and the International Labour Organization (ILO) highlights the crucial role of Assistive Technology (AT) in expanding employment opportunities for persons with disabilities. It discusses the barriers faced by both AT...
Digitalisation and blending of training programmes: A practical guide for skills development
This guide offers a structured, step-by-step approach for transitioning traditional, face-to-face training programmes into blended and digitally enabled formats.
ILO Publication
Embracing digital in Kenya
A practical guide for freelancers, digital entrepreneurs and owners of micro and small enterprises
ILO Working Paper 123
Balancing Act: The Role of Digital Platforms in Shaping the Conditions of Creative Work
This working paper explores the impact of digital platforms on creative workers, focusing on the dichotomy between platform control and worker autonomy. It examines both conventional artistic occupations like musicians and photographers as well as...
ILO Working paper 102
A Technological Construction of Society: Comparing GPT-4 and Human Respondents for Occupational Evaluation in the UK
The paper systematically compares GPT-4's evaluations of occupations with those from a high-quality human survey in the UK, finding high correlation but also highlighting the potentials and risks of using LLMs in sociological and occupational...
Compendium
A Compendium of the ILO’s work in the Postal and telecommunications services sector
Universal Postal Union
Universal Postal Union - State of the Postal Sector 2023
A Hyper-Collaborative Path to Postal Development
Powerpoint presentation
Common mistakes relating to writing and editing
The contents of this presentation are in line with the ILO house style manual, sixth edition and the ILO design guidelines. It aims to help those who deal with writing, editing and publishing ILO publications/reports/manuals/booklets/brochures.
Powerpoint presentation
Publishing process & ILO branding
The contents of this presentation are in line with the ILO house style manual, sixth edition and the ILO design guidelines. It aims to help those who deal with writing, editing and publishing ILO publications/reports/manuals/booklets/brochures.
Digitalization to support the transformation of EBMOs as data-driven organizations in the Caribbean
This report examines how EBMOs in the Caribbean currently use digital tools and explores challenges and good practices related to the use of these tools.
Executive Summary
World Employment and Social Outlook 2023: The value of essential work [Summary]
Key workers are essential for societies to function. This report calls for a revaluation of their work to reflect their social contribution, and for greater investment in key sectors.
World Employment and Social Outlook 2023: The value of essential work
Key workers are essential for societies to function. This report calls for a revaluation of their work to reflect their social contribution, and for greater investment in key sectors.
ILO Brief
Asia–Pacific Sectoral Labour Market Profile: Information technology and other information services
This brief is published as a companion piece to the ILO Asia–Pacific Employment and Social Outlook 2022: Rethinking sectoral strategies for a human-centred future of work.