Sector portal
Financial and professional services
The financial services sector, differing by country, includes central banks, depository organizations, credit unions, insurance, pension funds, and firms in financial intermediation or asset management. It covers financial enterprises, markets, and payment systems, facilitating investment or consumption funds flow from savings globally. This sector's recent digital transformation has witnessed the emergence of new players such as Fintechs and Insurtechs.
The broader professional services sub-sector encompasses critical services like private security, cleaning services, and Business Process Outsourcing (BPOs). These services play an essential role in supporting the operational needs of the financial sector and other industries, reflecting the sector's complex ecosystem.
Recent ILO initiatives have focused on understanding the impacts of digitalization on the organization of work, safety and health and on skills needs, while also considering employment trends in associated professional services, i.e., the private security sector.
Key resources
Harnessing the potential of digital technologies to achieve decent work in the financial sector
The report provides a global overview of policies, initiatives and practices regarding decent work as well as employee outcomes in the global financial sector.
Data and statistics
The bar charts show global and regional point estimates at the sectoral level, based on data from the ILO Harmonized Microdata collection. These estimates cannot be directly compared across different periods and may be updated as new information becomes available. The estimates provided and published by the ILO may differ from those produced and released at the national level.
For more detailed labour market indicators and country-level data, visit the Sectoral Employment Statistics page of the ILOSTAT database.
News
Our impact, their voices
From Aceh to the world: A visionary’s transformation of Indonesia’s patchouli industry
Digitalization and financial inclusion
ILO boosts efficiency with digital upgrades for Central Java’s rural financial institutions in Indonesia
Sectoral labour data and statistics
ILO integrates sectoral labour statistics to strengthen access to world of work data
Publications
Policy brief
The role of central banks and other financial sector regulators and policymakers in job creation in Africa
UNTFSSE Policy Brief
Financing for development: Unlocking the potential of the social and solidarity economy
Social finance brief
Aligning financial systems with a just transition - Recommendations for the 4th International Financing for Development Conference
Projects
Project
Fostering an Enabling Environment for MSMEs to Promote Responsible Value Chains (FEE-RVC)
Project
Promotion of the Development of SMEs in Iraq
Research Project on "Financial mechanisms for Innovative Social and Solidarity Economy Ecosystems"
Contact information
Sectoral Codes of Practice and Guidelines
Sectoral meetings
Conclusions and recommendations of sectoral meetings
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