PROSPECTS partnership initiative
Call for contributions: Inclusive digital employment services from PES and public institutions
Digital work offers new opportunities, but accessibility barriers, skills and progression persist. We are collecting practical solutions that help persons with disabilities access and progress in digital jobs and livelihoods.
8 May 2026
The International Labour Organization, in collaboration with the World Association of Public Employment Services, invites Public Employment Services (PES) and other public institutions to share practices that promote disability inclusion in digital employment services and labour markets.
Selected contributions will be featured in a global publication informing policy and practice. Contributing organizations will also be invited to participate in a future training module for job counsellors (planned for 2027).
About the initiative
Employment services play a central role in connecting people with disabilities to jobs through counselling, job matching, employer engagement and post-placement support. Public institutions, particularly Public Employment Services, are key to delivering and coordinating these services at scale.
As labour markets and service delivery systems become increasingly digital, these actors are leveraging tools such as online platforms, remote service delivery and data-driven systems to expand reach and improve outcomes.
Who should contribute
We welcome submissions from:
Public Employment Services (PES)
Ministries and public institutions responsible for employment, labour or skills development
Public agencies implementing employment-related programmes
National or subnational institutions working in partnership with PES
Submissions from low- and middle-income countries, fragile settings and refugee-hosting contexts are strongly encouraged.
What we are looking for
We are seeking implemented, practical initiatives in two areas:
1.Digitalized service delivery for disability inclusion
Examples include:
- Accessible digital platforms and multi-channel service delivery (web, mobile, SMS, in-person)
- Low-bandwidth or assisted digital access solutions
- Remote or hybrid counselling adapted to diverse needs (e.g. sign language, captioning)
- Digital case management and data-informed support
- Integration of assistive technologies and inclusive design
2. Access to digital jobs and livelihoods for persons with disabilities
Examples include:
- Digital skills training linked to employment outcomes
- Support to access remote work and online platforms
- Digital entrepreneurship and income generation
- In-work support, retention, and career progression pathways (e.g. accommodations, assistive technologies, upskilling)
Why participate
- Global visibility: Showcase your work in a global ILO publication and position your institution among leading practices
Peer learning: Exchange with other PES and public institutions across regions
- Influence policy and practice: Contribute to guidance, tools and approaches on inclusive digital labour markets.
- Access to training : Participate in an ITC-ILO training course and benefit from expert support .
How to participate
Submit your initiative using the designated template and send it to [email protected] and [email protected] by 30 June 2026.
About the programme
This initiative is part of the PROSPECTS Digital Opportunity Accelerator, supporting more inclusive pathways into the digital economy for refugees and host communities, generously funded by the Kingdom of the Netherlands.