Working papers

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The platform economy and transformations in the world of work: The case of delivery platform workers in Santiago, Chile

ILO Working paper 100

The platform economy and transformations in the world of work: The case of delivery platform workers in Santiago, Chile

This paper examines the experiences of delivery workers on digital labor platforms in Chile and analyses the implications of the platform business model. It highlights challenges in working conditions and algorithmic management practices, which are...

Digital labour platforms and national employment policies in China: Studying the case of food delivery platforms

ILO Working paper 99

Digital labour platforms and national employment policies in China: Studying the case of food delivery platforms

This paper takes the food-delivery platforms as a case study to examine the impact of digital labour platforms on employment and labour market in China. It reviews the recent employment policies in the digital economy including policies of labour...

Mortality from COVID-19 in the US : Did unions save lives?

ILO Working paper 98

Mortality from COVID-19 in the US : Did unions save lives?

This paper combines data from the NVSS with the CPS into a unique dataset to answer the question on whether unions saved lives during the COVID-19 Pandemic. It finds that if the United States had the union density of 35 percent that it had in 1954...

A global fund for social protection. Lessons from the diverse experiences of global health, agriculture and climate funds

ILO Working Paper 97

A global fund for social protection. Lessons from the diverse experiences of global health, agriculture and climate funds

This study aims to understand the experiences of setting up global funds across the health, climate and agriculture sectors and identify lessons to be learned from them that can guide further thinking about the implementation of a prospective global...

Generative AI and Jobs: A global analysis of potential effects on job quantity and quality
Futuristic humanoid AI

ILO Working paper 96

Generative AI and Jobs: A global analysis of potential effects on job quantity and quality

This study assesses global occupational exposure to Generative AI, particularly GPT-4, finding that its main effect is likely to augment rather than automate jobs. Impacts are expected to be greater in higher-income countries and among women due to...

Artificial intelligence in human resource management: a challenge for the human-centred agenda?

ILO Working paper 95

Artificial intelligence in human resource management: a challenge for the human-centred agenda?

This paper offers guidance as to when and where the use of AI in HRM should be encouraged, and where it is likely to cause more problems than it solves.

Who creates jobs with broad skillsets? The crucial role of firms

ILO Working paper 94

Who creates jobs with broad skillsets? The crucial role of firms

Using matched firm-level and online job vacancy data from India, this study finds significant heterogeneity in skill requirements across firms within the same occupations. It also shows that more competitive and innovative firms require digital...

Digital transformation of social security administration and services: A comparative analysis of Australia, Canada, Denmark and France

ILO Working paper 93

Digital transformation of social security administration and services: A comparative analysis of Australia, Canada, Denmark and France

This report examines the digital transformation of social security administration and services in Australia, Canada, Denmark and France. It compares national approaches, technologies and implementation experiences, highlighting opportunities,...

Occupational Safety and Health, Frontline Workers, and the COVID-19 Pandemic in the U.S.

ILO Working paper 92

Occupational Safety and Health, Frontline Workers, and the COVID-19 Pandemic in the U.S.

The Report provides an overview of U.S. occupational safety and health and related laws providing protection to workers in the US; traces the effects of the pandemic on workers in the U.S. and reviews the federal agencies’ and states’ responses to...

Jobs and global supply chains in South-East Asia

ILO Working paper 91

Jobs and global supply chains in South-East Asia

South-East Asia has become a key player in global supply chains (GSCs) during recent decades, and the region’s participation in GSCs has had a profound impact on labour markets. The region has become increasingly dependent on GSCs for employment...

What has been driving work-to-work transitions in the emerging world? – A comparative study of Indonesia and South Africa

ILO Working paper 89

What has been driving work-to-work transitions in the emerging world? – A comparative study of Indonesia and South Africa

This paper examines the shape, prominence and drivers of work-to-work transitions in South Africa and Indonesia – two middle-income countries with similar development levels yet different labour market characteristics.

OSH and the COVID-19 pandemic: A legal analysis

ILO Working paper 90

OSH and the COVID-19 pandemic: A legal analysis

This study provides an analysis of how occupational safety and health (OSH) regulation responded to the circumstances of key workers during the COVID-19 pandemic.

The impact of Covid-19 on South African migrant wage workers and the self-employed

ILO Working paper 88

The impact of Covid-19 on South African migrant wage workers and the self-employed

When Covid-19 struck the South African government declared some of the strictest lockdowns worldwide. The impact of lockdowns on the working classes was especially severe. Initially many workers were left with no income, leading to warnings that a...

Effects of digitalization on the human centricity of social security administration and services

ILO Working paper 87

Effects of digitalization on the human centricity of social security administration and services

This paper examines how digitalization can enhance social security administration while preserving human-centred decision-making. Through 13 case studies, it explores the opportunities and risks of data, automation and AI, emphasizing the importance...

Negotiations by workers in the informal economy

ILO Working paper 86

Negotiations by workers in the informal economy

This paper provides empirical evidence from Africa, Asia and the Americas on negotiations and collective bargaining by workers in the informal economy.

Ride-hailing versus traditional taxi services: The experiences of taxi drivers in Lebanon

ILO Working paper 85

Ride-hailing versus traditional taxi services: The experiences of taxi drivers in Lebanon

This paper provides insights into the working conditions of platform-based taxi drivers, and engages critically with the development of taxi platforms in Lebanon and shows its dependence on venture capital funds, the “non‑uberized” economy, the...

Engendering informality statistics: gaps and opportunities

ILO Working paper 84

Engendering informality statistics: gaps and opportunities

Informality is a dynamic and multidimensional concern that demands gender-sensitive data. In 2018, globally, more than 60% of employment was informal. However, global averages hide that in more countries the share of women in informal employment...

Labour protests during the pandemic : The case of hospital and retail workers in 90 countries

ILO Working paper 83

Labour protests during the pandemic : The case of hospital and retail workers in 90 countries

With a novel methodology searching news events from world’s largest news agencies via the online GDELT project, this report documents protest of key workers against their working conditions during the COVID-19 pandemic in 90 countries.

Long-term care in the context of population ageing: a rights-based approach to universal coverage

ILO Working paper 82

Long-term care in the context of population ageing: a rights-based approach to universal coverage

With the acceleration of population ageing, the achieving of healthy ageing is becoming a global imperative and social protection policies and social security systems have an important role to play in this endeavour.

Key workers in Malaysia during the pandemic

ILO Working paper 81

Key workers in Malaysia during the pandemic

During the COVID-19 pandemic, the Malaysian government prioritized health and economic stimulus packages for the sectors considered “key” for the economy and gave little recognition to the workers making contributions to the functioning of daily...