Client value series: Introduction

For several years, the Microinsurance Innovation Facility and the MicroInsurance Centre’s Microinsurance Learning and Knowledge (MILK) project have been assessing if low-income people actually benefit from insurance and how the value they derive from insurance can be enhanced. A three-part series summarizes the evidence, translates the results into guidance to improve client value for practitioners and consultants, and provides recommendations for policymakers, funders and other stakeholders. Together this evidence makes a substantial contribution to the body of work on client value. This is an introductory letter on the series from Michael J McCord and Craig Churchill.