Digitalization and employers and business membership organizations

Although digital transformation of several EBMOs was already underway, lockdowns and remote work accelerated the pace toward greater digitalisation. According to a survey conducted by the International Labour Organisation (ILO) and the International Organisation of Employers (IOE), by 2020, 80% of EBMOs worldwide had adapted their services due to the pandemic, with digitalisation as the main change. In the case of the Americas, the rate reported was 97%, the highest in the world.

Due to this acceleration and considering efforts made in the region prior to COVID-19, it was considered appropriate to review EBMOs’ situation regarding their digital journey, with a view to exploring new routes of action moving forward. As was to be expected, the research conducted showed the diversity of the community of EBMOs (national, sectoral, regional) in Latin America, confirming that not all of them are at the same level of development regarding their respective journeys to digitalisation. However, this opens a wide range of opportunities for them to learn from each other.