All resources: digital labour + digital divide + artificial intelligence

Working Paper 154

AI in human resource management: The limits of empiricism

This paper critically examines the use of AI in human resource management, showing how flawed objectives, biased data, and opaque programming undermine its effectiveness. It challenges the optimism surrounding AI’s promise of efficiency and fairness...

PROSPECTS podcast

Talent beyond borders: Why businesses should hire young refugees

Discover how businesses can unlock innovation and resilience by hiring young refugees. In this episode, Ingka Group’s Roman Bojko shares lessons from integrating refugee talent across 26 countries.

International Labour Review Blog

Do Global Value Chains and new technologies improve job quality in Europe?

Drawing on micro-level data from 22 European countries, this blog from the International Labour Review examines how global value chains and digitalisation affect wages and job quality, highlighting their uneven impact across countries, occupations,...

ILO expands Digital Labour Platform Policy Tracker to include collective bargaining agreements

New component offers overview of agreements across countries and sectors as part of ILO’s ongoing efforts to monitor global policy and regulatory developments on digital labour platforms.

ILO Brief

The impact of artificial intelligence on employer and business membership organizations in Small Island Developing States

This brief explores how artificial intelligence is reshaping employer and business membership organizations in Small Island Developing States (SIDS). Based on a 2025 survey of 35 EBMOs across 25 SIDS, it highlights early-stage adoption, key...

Artificial Intelligence

Shaping the future of work: Kuwait private sector validates study on artificial intelligence and productivity

The ILO and the Kuwait Chamber of Commerce and Industry convened a validation session on a landmark study examining how artificial intelligence is affecting productivity in Kuwait’s private sector. The findings highlight uneven adoption between...

WSSD2 Brief

Bridging the digital divide

The brief highlights the issues associated with digitalisation of work and AI faced by social actors in countries around the world. It identifies key labour market issues associated with these technological developments and suggests how the benefits...

ILO Global Business and Disability Network policy brief

Artificial Intelligence and the Employment of Persons with Disabilities

This policy brief by the ILO Global Business and Disability Network aims to equip companies with an understanding of the implications of Artificial Intelligence (AI) use when it comes to the employment of persons with disabilities – highlighting...

Enterprise development and artificial intelligence

From farm to jam: A dragon fruit entrepreneur’s sweet digital leap

A Filipino farmer’s journey from fresh produce to dragon fruit jam shows how ILO’s training in the Philippines is transforming micro, small and medium-sized enterprises through artificial intelligence and digital skills.

ILO SCORE Training

Can digital transformation and AI boost small business growth and decent work? Simple answer, YES!

ILO webinar highlights global experiences and practical tools on leveraging human-centred AI and digital technologies to enhance SCORE Training for productivity growth and decent work.

ITC ILO report brief

The compounding impact of artificial intelligence and robotics on the future of learning

This report reviews the technological landscape of advanced robotics and RobotGPTs, assesses potential uses in adult training, surveys international governance frameworks and ethical guidelines, and offers recommendations for ITCILO’s...

Thailand’s construction sector embraces green and digital transformation by upskilling youth

Skills study identifying critical digital and green skills needed for the Thai construction sector.

AI and Work

AI's double-edged sword: A new frontier for employment of people with disabilities?

This article explores how artificial intelligence can both empower and disadvantage persons with disabilities in employment. It highlights the ILO Global Business and Disability Network’s efforts to promote responsible, inclusive AI that enhances...

Sustaining Competitive and Responsible Enterprises (SCORE) Programme

ILO Programme introduces AI in training for enterprises in the Philippines

The ILO’s SCORE Programme paves innovation among enterprises in the Philippines by integrating artificial intelligence and equipping them with smart, low-cost digital tools to boost productivity, workplace cooperation, and inclusive growth.

Digital innovations in Lao People’s Democratic Republic strengthen social protection

Lao Social Security Organisation showcases mobile app progress, reaffirming commitment to inclusive social protection and efficient service delivery.

Questions and answers

Generative AI at work: What it means for jobs in Europe and beyond

Pawel Gmyrek, Senior Researcher at the ILO and co-author of Generative AI and Jobs: A Refined Global Index of Occupational Exposure, discusses how generative AI could shape jobs across countries and sectors.

ILO and Singapore convened Global Dialogue on Digital Platform Work

The event aimed to help establish international statistical frameworks for digital platform employment (DPE) to help devise inclusive policies.

Artificial intelligence

AI and circular economies: A new future for the coconut sector

An ILO programme pioneers a circular, AI-powered transformation of the coconut industry, adding value and positioning island communities like Siargao as models of inclusive, climate-resilient growth in the Philippines.

Agenda

Artificial intelligence and jobs An international workshop

PROSPECTS podcast - Refugees at Work

Refugee inclusion in practice: Experiences, outcomes, and impacts

This final episode of the series examines how the Humanitarian-Development-Peace Nexus (HDPN) shapes refugee livelihoods and host community economies. Svein Erik Stav (Fafo Institute for Labour and Social Research) and Tewodros Aragie Kebede...