All resources: digital labour + digital divide + artificial intelligence + gig economy + data protection + algorithmic management

Questions and Answers

Rethinking AI’s impact on the future of work

AI’s impact goes beyond the quantity of jobs- it’s also about how technology is affecting wages, conditions and new opportunities. Sher Verick answers questions about some overlooked dimensions and what it will take to ensure AI benefits all...

16 Days of Activism

Protecting women from violence in the digital world of work

On the occasion of the 16 Days of Activism campaign, ILO Director-General Gilbert F. Houngbo calls for urgent action to end online violence and harassment against women and girls. He highlights how technology-facilitated abuse is driving women out...

Agricultural digitalization and decent work advancement

ILO launches digital agri-business hub in Hawassa, Sidama Region of Ethiopia

The Sidama Region in Ethiopia has taken a major step toward modernizing its agriculture and expanding decent work opportunities with the launch of the AgriConnect Digital Agri-Business Hub and the opening of the Sidama Agricultural Innovation...

Platform economy

Decent work in the platform economy in the Caribbean

The study examines the emerging landscape of platform work across eleven Caribbean countries, finding that its prevalence is currently limited and uneven, concentrated primarily in urban centers and the tourism sector, and dominated by...

AI and Work

Modern talking: A new chapter in human-computer interaction

The article examines the long trajectory of human-computer communication, from early interface innovations to the rise of multimodal AI. It shifts attention away from speculative debates about artificial general intelligence and instead focuses on...

Press release

AI for equality at work in Indonesia: Harnessing technology to create fair, inclusive and decent workplaces

The fifth ILO artificial intelligence (AI) and the world of work forum explore how AI can equality at workplace.

Artificial intelligence

ILO study highlights the need for human resource managers to better understand AI-related risks

The publication examines the growing use of AI in HR and warns that flawed system design can undermine effective people management.

AI and Work

Governing AI in the World of Work: A review of global ethics guidelines

A new ILO study examines how 245 global AI ethics frameworks address issues related to work and labour rights, and the extent to which AI governance is tied with decent work and fundamental principles and rights.

International Labour Review Blog

Legal services on platforms: How inequality is reproduced

This blog, drawn from research published in the International Labour Review, explores how digital labour platforms in legal services reproduce long-standing gendered inequalities, despite appearing less hierarchical than traditional firms.

PROSPECTS podcast

Talent beyond borders: Why businesses should hire young refugees

Discover how businesses can unlock innovation and resilience by hiring young refugees. In this episode, Ingka Group’s Roman Bojko shares lessons from integrating refugee talent across 26 countries.

Working Paper 154

AI in human resource management: The limits of empiricism

This paper critically examines the use of AI in human resource management, showing how flawed objectives, biased data, and opaque programming undermine its effectiveness. It challenges the optimism surrounding AI’s promise of efficiency and fairness...

International Labour Review Blog

Do Global Value Chains and new technologies improve job quality in Europe?

Drawing on micro-level data from 22 European countries, this blog from the International Labour Review examines how global value chains and digitalisation affect wages and job quality, highlighting their uneven impact across countries, occupations,...

ILO expands Digital Labour Platform Policy Tracker to include collective bargaining agreements

New component offers overview of agreements across countries and sectors as part of ILO’s ongoing efforts to monitor global policy and regulatory developments on digital labour platforms.

ILO Brief

The impact of artificial intelligence on employer and business membership organizations in Small Island Developing States

This brief explores how artificial intelligence is reshaping employer and business membership organizations in Small Island Developing States (SIDS). Based on a 2025 survey of 35 EBMOs across 25 SIDS, it highlights early-stage adoption, key...

Artificial Intelligence

Shaping the future of work: Kuwait private sector validates study on artificial intelligence and productivity

The ILO and the Kuwait Chamber of Commerce and Industry convened a validation session on a landmark study examining how artificial intelligence is affecting productivity in Kuwait’s private sector. The findings highlight uneven adoption between...

WSSD2 Brief

Bridging the digital divide

The brief highlights the issues associated with digitalisation of work and AI faced by social actors in countries around the world. It identifies key labour market issues associated with these technological developments and suggests how the benefits...

ILO Global Business and Disability Network policy brief

Artificial Intelligence and the Employment of Persons with Disabilities

This policy brief by the ILO Global Business and Disability Network aims to equip companies with an understanding of the implications of Artificial Intelligence (AI) use when it comes to the employment of persons with disabilities – highlighting...

Enterprise development and artificial intelligence

From farm to jam: A dragon fruit entrepreneur’s sweet digital leap

A Filipino farmer’s journey from fresh produce to dragon fruit jam shows how ILO’s training in the Philippines is transforming micro, small and medium-sized enterprises through artificial intelligence and digital skills.

ILO SCORE Training

Can digital transformation and AI boost small business growth and decent work? Simple answer, YES!

ILO webinar highlights global experiences and practical tools on leveraging human-centred AI and digital technologies to enhance SCORE Training for productivity growth and decent work.

ITC ILO report brief

The compounding impact of artificial intelligence and robotics on the future of learning

This report reviews the technological landscape of advanced robotics and RobotGPTs, assesses potential uses in adult training, surveys international governance frameworks and ethical guidelines, and offers recommendations for ITCILO’s...