All resources: digital labour + digital divide + artificial intelligence + gig economy + data protection + algorithmic management

Learning Memo - Understanding Digital Risks: Protection of forcibly displaced and host communities and realizing the benefits of the...

Digital risks: safeguarding refugees and host communities in accessing online services, learning and job opportunities

ILO and UNHCR co-hosted third installment of the Learning Lab Series on comprehending digital risks and how vital this is to safeguard forcibly displaced populations and host communities in unlocking the advantages of the digital economy.

Concept Note - Understanding Digital Risks: Protection of forcibly displaced and host communities and realising the benefits of the digital...

Uganda's National Employment Policy: A journey towards sustainable job creation and inclusive growth

The International Labour Organization (ILO) organized a three-day capacity-building training session designed to support the revision of Uganda's National Employment Policy to accelerate decent job creation and inclusion.

Kenya needs digital skills and inclusive strategies to connect young people with productive jobs

Kenya’s Community of Practice on Digital Skills and Jobs met for the second thematic discussion on digital skills, inclusion and education. The participants identified need to rethink education and upskill strategies as a crucial way forward to...

Digital Skills

Empowering youth in Kenya with market-driven digital skills

The ILO and Learning Lions are bridging the digital divide in remote areas by providing comprehensive digital skills training, mentorship and job opportunities to young people. This innovative programme is transforming the lives of vulnerable...

Room document 12: Digital platform work and employment

Room document for 21st ICLS

ILO-UNICEF Learning Lab explores effective approaches to develop digital skills to empower refugees and host communities

Supporting young people to acquire skills to use technology at work is crucial to address systemic drivers of exclusion and narrow the digital divide.

Online workers organizing

ILO pilot workshops to equip workers to navigate platform work effectively in Uganda

Online platforms, trade unions and young people took part in a series of pilot workshops raising awareness on the opportunities and challenges workers, including refugees, face when embarking in gig work

Background paper

Teaching and the teaching profession in a digital world – Bosnia and Herzegovina

The background paper analyzes the experiences, challenges and good practices of digital technology in teaching and education in Bosnia and Herzegovina, in order to examine the problems and ways of guaranteeing equitable access to quality digital...

Community of Practice on Digital Skills and Jobs kicks-off with a discussion on digital entrepreneurial activity in Kenya

On the heels of a rapidly growing digital economy, the ILO, Government of Kenya and social partners came together to discuss coordinated responses to drive forward innovation and decent work.

Report for the Technical meeting

The future of work in retail: Digitalization as an engine for sustainable economic recovery and decent work

Report for the Technical meeting on digitalization in the retail sector as an engine for economic recovery and decent work (Geneva, 25-29 September 2023)

ILO Working paper 96

Generative AI and Jobs: A global analysis of potential effects on job quantity and quality

This study assesses global occupational exposure to Generative AI, particularly GPT-4, finding that its main effect is likely to augment rather than automate jobs. Impacts are expected to be greater in higher-income countries and among women due to...

Artificial intelligence

Generative AI likely to augment rather than destroy jobs

ILO report assesses the impact of generative artificial intelligence on job quantity and quality.

Concept note: Stakeholder consultation forum for project "Understanding and improving women's work on digital labour platforms"

Meeting report

Policy dialogue between the EU and NEDLAC on Algorithmic management practices in logistics and healthcare sector

This policy dialogue was organized under the project “Building partnerships on the future of work” funded by the European Commission.

Digital economy

Policy issues in the digital platform economy: A guide for employers’ organizations in Southeast Asia

This report reviews some of the major legal and regulatory challenges related to platform work and examines how employer and business membership organizations (EBMOs) can shape this framework while expanding their organizations to provide more...

Promoting decent jobs and social justice for youth during two-week Academy in Turin

More than 100 participants from around the globe came together in Turin for the first in-person Youth Employment Academy since the COVID-19 pandemic.

Rapporteur's report

Understanding and improving women’s work on digital labour platforms stakeholder consultation workshop in India

This rapporteur's report is an ILO study on "Understanding and improving women’s work on digital labour platforms" to build on the existing research on platform economies and gain a deeper understanding of the rise of the platform economy in India,...

ILO Working paper 95

Artificial intelligence in human resource management: a challenge for the human-centred agenda?

This paper offers guidance as to when and where the use of AI in HRM should be encouraged, and where it is likely to cause more problems than it solves.