All publications: digital labour + gig economy
Latin America and the Caribbean
Survey on workers on web-based digital platforms
This report summarises a survey of 1,153 digital platform workers in Latin America and the Caribbean. It analyses their profile, working conditions and income, revealing precariousness, informality and lack of social protection. 52% use these...
Digital transformation in employment policies
The report examines if and how national employment policies (documented in the ILO’s Employment Policy Gateway) include digital transformation and related topics. It gives a short overview of the ILO’s work on employment policies and the...
ILO Flagship report
Social Dialogue Report 2024: Peak-level social dialogue for economic development and social progress
The report explores the critical role of social dialogue in advancing decent work, ensuring a fair labour income distribution, addressing the challenges of the digital and green transitions and delivering a renewed social contract for peace and...
Report
Platform work in Uganda: Promoting decent work for all
This report examines the growth and penetration of digital labour platforms across various sectors in Uganda, drawing insights from surveys conducted with 647 workers. The survey encompasses workers in the taxi, delivery, online freelance and...
ILO Publication
Embracing digital in Kenya
A practical guide for freelancers, digital entrepreneurs and owners of micro and small enterprises
Thematic brief
Decent work in an increasingly digitalized financial services sector
This thematic brief focuses on skills and employability issues in the digital financial services sector and it is the first in a series of briefs zooming in on the findings and analysis resulting from the study “Harnessing the potential of digital...
Emerging practices to improve access to and working conditions on digital labour platforms for refugees and host communities
This paper documents emerging practices by online labour platforms and relevant intermediaries that show potential of scalability to improve access to work and conditions for refugees and host communities. These practices benefit both displaced...
Factsheet
Decent work in the platform economy: law and practice update
Social insurance
The Republic of Korea: Extending social insurance to digital platform workers
Extending social insurance to platform workers in the Republic of Korea offers valuable lessons for other countries facing similar challenges. This brief outlines recent advancements in extending employment injury and employment insurance coverage...
Rapid assessment of digital skills gaps and the feasibility of microwork employment opportunities in Uganda
This report presents the findings of a rapid assessment conducted in Uganda to identify digital skills gaps hindering refugees and host communities from accessing microwork employment opportunities.
Expansion of the gig and platform economy in India: Opportunities for Employer and Business Member Organizations
Report
Digital labour platforms in Kenya: Exploring women’s opportunities and challenges across various sectors
This report explores how the expansion of digital technologies such as digital labour platforms is reshaping Kenya’s economic landscape, and the experiences of workers engaged on these platforms, especially women.
Harnessing the potential of digital technologies to achieve decent work in the financial sector: Policies and practices on the impact of...
The ILO report Policies and Practices in the Financial Sector that Address the Impact of Digitalization and Harness the Potential of Digital Technologies to Achieve Decent Work provides a global overview of policies, initiatives and practices...
African Trade Unions and the Future of Work Responses, Challenges and Opportunities
This book serves the purpose of unveiling the causes and effects of violations of workers’ and trade unions’ rights, and larger implications in the world of work. It brings together perspectives of African trade unionists, researchers and academics...
Digital labour platforms in Kenya: Exploring women’s opportunities and challenges across various sectors
This report explores how the expansion of digital technologies such as digital labour platforms is reshaping Kenya’s economic landscape, and the experiences of workers engaged on these platforms, especially women.
Easy-to-read version of "Making the green transition inclusive for persons with disabilities" report
Making sure that people with disabilities can take part in changes to work because of climate change
This easy-to-read version of the 2023 publication "Making the green transition inclusive for persons with disabilities" by Fundación ONCE and the ILO Global Business and Disability Network takes a closer look at the transition to a greener world of...
Vulnerable youth, digital skills and vocational training in Latin America
ILO Working paper 106
Are platform workers willing to unionize? Exploring survey evidence from 14 European countries
This study contributes to the understanding of unionization in the platform economy, both in terms of membership rates among different groups of platform workers and the potential for unionization among those who are not yet members. Findings are...
Research Paper
Platform work in developing economies: Can digitalisation drive structural transformation?
This paper discusses the expansion or penetration of digital economic activity in the context of developing economies, and what this may mean for economic or structural transformations for countries in the global South.
ILO Working paper 101
An unfinished task? Matching the Platform Work Directive with the EU and international "social acquis"
This paper seeks to explore the key emerging regulatory dimensions of platform work. It contextualizes the challenges associated with platform work as an expression of the consolidated features that, in the past decades, have been transforming the...