Emerging practices to improve access to and working conditions on digital labour platforms for refugees and host communities

This paper documents emerging practices by online labour platforms and relevant intermediaries that show potential of scalability to improve access to work and conditions for refugees and host communities. These practices benefit both displaced workers and platforms by attracting socially conscious clients, accessing a larger talent pool, and expanding services into new markets. While digital labour platforms have a role to play in the future of work for refugees and host communities, expanding fair practices on these platforms is just one part of a broader effort to ensure that platform-mediated work is both viable and aligned with decent work principles.