Social Dialogue in the Railways Sector

The scope of this manual is conflict prevention, thus involving the preparation and identification of different steps and processes for social dialogue with an emphasis on the railways sector.

This railway manual gives a brief overview of the process of social dialogue with particular examples and recommendations for the railways sector. Social dialogue practices are country- and context-specific, and depend on specific industrial relations experience. Different “checklist” sections throughout the manual are intended to raise questions or topics to improve preparation for social dialogue. This manual is in three sections. Part One highlights the importance of social dialogue. Part Two provides background and recent developments in the railways sector that might be helpful in defining and preparing social dialogue. Part Three explains in more detail the practical implementation of social dialogue and gives examples of the process of conducting social dialogue.