Success Stories from Enterprises in Ghana
Case studies from the ILO Sustaining Competitive and Responsible Enterprises (SCORE) project
Sustaining Competitive and Responsible Enterprises (SCORE) is an ILO global programme that improves productivity and working conditions in small and medium enterprises (SMEs). The key intervention of the global programme is support for the implementation of SCORE Training, which combines practical classroom training with in-factory consulting. SCORE Training demonstrates best international practice in the manufacturing and service sectors and helps SMEs to participate in global supply chains.
SCORE Training focuses on developing cooperative working relations resulting in shared benefits. The five SCORE Training modules cover Workplace Cooperation, Quality Management, Clean Production, Human Resource Management, and Occupational Safety and Health. Each module includes a two-day classroom training for managers and workers, followed by on-site consultations with industry experts that help to put the training into action in the workplace.
The ILO is assisting government agencies, training providers, industry associations and trade unions in emerging economies in Africa, Asia and Latin America to offer SCORE Training to enterprises. The SCORE
Programme is managed by a global team based in ILO Country Offices and Headquarters, supported by the Governments of Switzerland and Norway. Between 2010-2019, over 200 enterprises in Ghana have completed SCORE Training, and reported improvements across a range of parameters, including communication and worker-manager relations, job satisfaction, service quality, resource usage and waste, complaints and cost savings. This collection of success stories sets out the improvements experienced in just seven of these enterprises.
SCORE Training focuses on developing cooperative working relations resulting in shared benefits. The five SCORE Training modules cover Workplace Cooperation, Quality Management, Clean Production, Human Resource Management, and Occupational Safety and Health. Each module includes a two-day classroom training for managers and workers, followed by on-site consultations with industry experts that help to put the training into action in the workplace.
The ILO is assisting government agencies, training providers, industry associations and trade unions in emerging economies in Africa, Asia and Latin America to offer SCORE Training to enterprises. The SCORE
Programme is managed by a global team based in ILO Country Offices and Headquarters, supported by the Governments of Switzerland and Norway. Between 2010-2019, over 200 enterprises in Ghana have completed SCORE Training, and reported improvements across a range of parameters, including communication and worker-manager relations, job satisfaction, service quality, resource usage and waste, complaints and cost savings. This collection of success stories sets out the improvements experienced in just seven of these enterprises.