Guide to private employment agencies

Why This Guide Matters
This revised Guide provides governments, employers, workers, and practitioners with a comprehensive framework for fair, transparent, and effective employment services. It highlights the vital role PrEAs play in improving labour market functionality while focusing on two key pillars: labour market alignment and fair recruitment practices.

Responding to Today’s Labour Market
Rapid changes — from digitalization and demographic shifts to migration and the green transition — demand flexible, robust regulatory systems. This Guide shows how PrEAs can adapt by strengthening oversight, leveraging digital tools, and aligning with international labour standards.

Partnership is Key
Drawing on ILO Conventions No. 181 and No. 88, the Guide emphasizes collaboration between public and private employment services. Strategic partnerships improve job matching, strengthen active labour market policies, and expand access to opportunities for those in vulnerable situations. Practical examples, from common terminology and shared digital platforms to joint monitoring systems, show how cooperation enhances efficiency and fairness.

Fair Recruitment: A Shared Responsibility
Fair and transparent recruitment is essential for all workers, especially for migrant workers. Embedding these principles across employment services strengthens trust and advances decent work globally.

A Call to Action
This Guide is more than a reference — it’s an invitation to act. Governments can create responsive frameworks, employers and PrEAs can uphold high professional standards, and workers’ organizations can ensure voices are heard. Together, we can make labour markets more inclusive, transparent, and fair.