Advancing social justice, promoting decent work
ILO is a specialized agency of the United Nations
English
How to conduct a PACE client value assessment - analysis worksheet
PACE, the Facility’s client value assessment tool, helps organizations examine their products from the clients’ perspective by comparing the insurance offering with other formal and informal risk management tools. PACE provides a framework to evaluate the value of products and related processes across four dimensions: product, access, cost and experience. It allows practitioners to identify, consolidate, and then prioritize potential changes.