Piloting of psychosocial support at workplace programmes

The EU-funded ILO Project has launched piloting of the development and implementation of psychosocial support (PSS) at the workplace programmes in war and post-war times "With care for yourself and everyone".

It will run from November 2022 to April 2023 based on interested enterprises and involving the social partners as expert observers.

The work plan includes three phases: preparation, implementation and evaluation of results.

Currently, the preparatory phase is underway, which includes the following:
  • situational analysis
  • developing:
    • the draft written policy
    • the programme of activities within the policy
    • monitoring and assessment tools.
Of course, the results, experience and recommendations will be presented to a wide range of partners after the pilot is completed.

Here we will inform you of the steps taken, and you can do the same for your enterprise.

Preparatory phase

Discuss with a manager the importance and benefits of psychosocial support for workers in war and post-war times - both for workers and business.

For this, it is helpful to read "Briefly on what is important for enterprises leaders and trade unions".

The manager should also read it.

IMPORTANT! Management support is the key to success in implementing this initiative.

Step 1: Situational analysis


1.1. Establish an enterprise-level initiative group involving:
  • employer representative
  • OSH/HR specialist
  • workers representative
  • psychologist (full-time or freelance)
If there is no psychologist, you should consider it in the future, and in the meantime, establish cooperation with specialized centres working in your region.

1.2. Clearly define the roles of each member of the initiative group responsible for the following:
  • development of a written policy and action plan
  • organizing policy implementation and communication system
  • organizing and holding events
  • monitoring and evaluating policy and programme.
Remember that teamwork is a lot more efficient and exciting than individual work.

1.3. Assess the current status of the PSS and available resources: what already exists and is functioning well, and what needs to be added or improved. You can use a questionnaire to assess resources and analyse the situation.

1.4. Assess the psychosocial needs of the enterprise's workers. They know best what would be helpful for them. You can conduct an anonymous survey using a questionnaire. You can remove unnecessary questions or add questions that matter to you.

Read more about the assessment of psychological state in the material "Briefly about what is important for workers".

Step 2: Development of written policy

2.1. Develop a draft written policy on psychosocial support in the workplace in war and post-war times using the template.

Key components:
  • Brief statement of intention
  • Goals of PSS implementation
  • Terms and definitions
  • Obligations and responsibilities of managers and workers
  • Communication with staff, prevention, support
  • Policy monitoring and review
2.2. Agree on the draft with management, workers' representatives, and other stakeholders. Approve the policy.

2.3. Familiarize all company staff with the policy and get feedback.

See the relevant section on the SLS website.

Step 3: Development of workplan

3.1. Based on the results of the assessment of the psychosocial needs of workers (see Step 1, point 1.4), list the relevant measures.

3.2. Select and prioritize the measures.

3.3. Identify the resources and tools needed to implement each measure.

3.4. Develop a plan for implementing these measures (actions) under the PSS programme according to the template – for a year (recommended) or a shorter period.

3.5. Agree on the plan with all stakeholders and implement each measure according to it.

To develop a policy and measure plan, read: Informational material for business leaders, trade unions (in Ukrainian).

To be continued…