All publications: social finance
Going digital: Creating multiple access points
Digitalisation it as the heart of key transformations and change development strategy of most organizations. Creating alternative customer interfaces provides greater accessibility and ease to their targeted customer segments. An access point...
Effective insurance selling
Selling insurance is not easy, more so if it is microinsurance. Convincing low-income clients of the value of insurance is difficult. The challenge is compounded when sellers have no previous insurance experience or have other responsibilities in...
Proportionate risk assessment for insurance products
Effective risk management is at the core of all successful insurance programs, including inclusive insurance programs. This course introduces a risk assessment framework and tool that any stakeholder in the insurance industry can use to identify key...
The contribution of SSE and social finance to the future of work
This publication is the result of a research project undertaken in collaboration between the ILO Cooperatives Unit and Social Finance Programme, with support from the Government of France. The research analyses various Social and Solidarity Economy...
Financial education for women and their families in Argentina – Trainee's booklet (in Spanish)
This booklet, available in Spanish and adapted to the Argentinian context, is designed for women seeking to improve the organization and planning of their personal financial resources. It may be distributed to participants in financial education...
Financial education for families in Argentina – Trainee's booklet (in Spanish)
This booklet, available in Spanish and adapted to the Argentinian context, is designed for anyone seeking to improve the organization and planning of their personal financial resources. It may be distributed to participants in financial education...
Financial education in Cabo Verde – Trainee's booklet (in Portuguese)
This booklet, available in Portuguese, offers essential knowledge, practical skills and useful tools to manage money effectively. It addresses key aspects of financial education, including how to spend responsibly, create budgets and access...
Promoting value-added financial services
This report presents a synthesis of results and learning accrued from testing value-added financial services for small enterprises in Indonesia. The report draws from the technical assistance provided to several financial institutions across the...
Enterprise credit for manufacturing
Report on a survey of banks in West Java to understand internal policies and issues affecting the supply of enterprise credit in the manufacturing sector.
Does bundling credit and enterprise development services promote growth of micro and small enterprises?: Evidence from a randomized control...
Our study evaluates pilot projects that the ILO in Indonesia implemented with 13 financial service providers (FSPs). These pilots were carried out as part of the broader Promoting Micro and Small Enterprises through Improved Entrepreneurs’ Access to...
Insurance for small and medium enterprises
Small businesses are vital to economic development. Yet, they are exposed to high risks and often struggle more than larger businesses to cope with them. Insurance represents an important tool to help businesses better manage risks, but small...
Financing small businesses in Indonesia: challenges and opportunities
This research paper seeks to assess the demand and challenges faced by SMEs to obtain credit in Indonesia. An attempt was made to understand issues affecting SMEs engaged in different sectors of the economy with a focus on local manufacturing.
Make change happen: Getting insurers ready to serve low-income and emerging markets
Insurers and insurance providers need to make many changes in order to serve emerging consumers effectively. This training is designed to equip participants with a detailed framework for change management while presenting the specific changes that...
Impact Insurance Academy
The Impact Insurance Academy is a unique opportunity to learn from a decade of experience and innovations in inclusive insurance facilitated by the ILO’s Impact Insurance Facility. By combining plenary sessions with specific electives by the choice...
"3-D" Client Value Assessment tool
Smallholder farmers are exposed to a range of agricultural risks. While traditional insurance products are often inaccessible to them, index insurance products might offer an affordable and feasible alternative. But poorly designed index insurance...
Social Finance Working Paper #71: The social dimensions of development finance in Asia and the Pacific
Results of a survey among ADFIAP members
Market system analysis - Guyana
Towards high-value markets: finding export potential in the vegetable and fruit sector
Analysing vegetables and fruits value chains to uncover paths to export diversification in Guyana
Social Finance Working Paper #70: The social dimensions of development finance in Africa
Results of a survey among AADFI members
Social Finance Working Paper #69: Microfinance and risk management
Impact evaluation of an integrated risk management and microinsurance client training TYM, Vietnam
Social Finance Working Paper #68: Microfinance and risk management
Impact evaluation of a financial education programme, AMK Cambodia
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