Youth Employment Promotion Project (YEPP)

ILO helps strengthen workplace cooperation in Mongolia’s cashmere sector

Five Mongolian cashmere enterprises participating in the ILO’s Sustaining Competitive and Responsible Enterprises (SCORE) Programme reported significant improvements in workplace cooperation, efficiency, and inclusiveness, demonstrating how the programme strengthens productivity and decent work through practical training and collaboration.

6 October 2025

ULAANBAATAR (ILO News) – The ILO's SCORE Programme aims to strengthen productivity and working conditions in small and medium-sized enterprises. Launched in June 2025 in Mongolia, the programme is being implemented in five cashmere enterprises — Goyol Cashmere, Khanbogd Cashmere, Evseg Cashmere, Capra D’Oro Cashmere, and Blue Sky Cashmere — which recently came together to share their progress from Module 1: Workplace Cooperation. Some of their key improvements include:

Increased space efficiency: 50% of the workspace has been reorganized, allowing better use of work areas and larger workstation capacity.
Better decision-making: Management is now able to make more informed decisions based on suggestions from workers.
Inclusive workplace practices: Staff have begun learning sign language, boosting morale and reducing communication barriers for workers with disabilities.

In addition, the enterprises have improved workplace organization through 5S and Kaizen and adopted structured worker suggestion schemes to strengthen two-way communication and promote continuous improvement. These results demonstrate how SCORE empowers workers — especially young workers — to contribute to enterprise development while fostering stronger collaboration between managers and employees.

Employees are the most valuable asset of any enterprise. Recognizing their contribution and actively engaging them in decision-making is at the heart of successful workplace cooperation.
Altantsetseg Duger, Executive Director of Mongolian Wool and Cashmere Association

An employee representative from Khanbogd Cashmere LLC is sharing the positive impact of the SCORE programme at her workplace.

Next steps

Over the next two months, the participating enterprises will continue with Module 2: Quality Improvement and Module 4: Workforce Management, which will provide practical tools to strengthen people management systems and foster a culture of quality. These modules will also help enterprises better understand customer needs and continuously enhance their products and services.

Within the scope of the Youth Employment Promotion Project, funded by the Government of the Republic of Korea under the ILO/Korea Partnership Programme, the ILO’s SCORE Programme in Mongolia is implemented in collaboration with the Ministry of Family, Labour and Social Protection, the Ministry of Food, Agriculture and Light Industry, the Mongolian Wool and Cashmere Association, and the Mongolian Industrial Trade Union Federation.