ILO and KUONI cooperating for business performance in the Kenyan Tourism Industry
This short video highlights the results achieved through an ILO SCORE Training in four Kenyan hotels. See the changes that the participating hotels achieved through SCORE Training and how the Kenyan hotel industry can become more competitive by continuously improving cooperation, efficiency and workplace practices.
15 March 2015
Kuoni/Private Safaris, the International Labour Organization (ILO) and national social partners have engaged in an informal partnership to conduct capacity-building for four hotels in Kenya, to help them to improve business performance through improved workplace cooperation and through the adoption of responsible and “lean” management practices (SCORE methodology).
SCORE is an ILO training programme carefully geared to the needs of small and medium-sized enterprises and has been tested and adapted to many different sectors around the world. It was first used in the hotel industry in South Africa in 2009 and this video shows the results achieved through the first demonstration of SCORE in Kenya, which has recently come to an end. The four hotels participating in the pilot were Diani Sea Lodge & Sea Resort, Diani Reef Beach Resort & SPA, Msambweni Beach House and Ol Tukai Lodge, Amboseli.
For more information on SCORE in Tourism: http://www.ilo.org/empent/Projects/WCMS_319273/lang--en/index.htm
SCORE is an ILO training programme carefully geared to the needs of small and medium-sized enterprises and has been tested and adapted to many different sectors around the world. It was first used in the hotel industry in South Africa in 2009 and this video shows the results achieved through the first demonstration of SCORE in Kenya, which has recently come to an end. The four hotels participating in the pilot were Diani Sea Lodge & Sea Resort, Diani Reef Beach Resort & SPA, Msambweni Beach House and Ol Tukai Lodge, Amboseli.
For more information on SCORE in Tourism: http://www.ilo.org/empent/Projects/WCMS_319273/lang--en/index.htm