Social protection

Recent advances in the digitalization of employment injury insurance administration

Digitalizing the administration of EII has often been touted as a means of expanding coverage, improving administrative efficiency, and simplifying processes for end users. This study seeks to ground the truth of these claims by identifying practical use cases of digitalization in EII administration across Indonesia, Malaysia, and the Republic of Korea. It also aims to analytically assess critical factors for the effective implementation of digitalization across each country.