Advancing social justice, promoting decent work
ILO is a specialized agency of the United Nations
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Seminar on Bipartite Dispute and Complaint Settlement Mechanism
The seminar aims to strengthen bipartite mechanism as industrial relations dispute settlement at the enterprise level and as a mechanism to manage and handle workplace disputes.
Despite some good progress, a number of decent work challenges persist, including conflicts in industrial relations. Conflict is indeed inherent to and inevitable in employment relationships. Thus, establishing effective dispute prevention and resolution procedure is necessary for harmonious employment relations and productive enterprises.
Good cooperation between management and workers is effective in preventing conflict and in building workers’ trust and commitment towards the company goals that in turn benefit both parties. Although there is no ideal model, the first step taken for industrial relations dispute resolutions in many countries, including Indonesia, is through the bipartite settlement process.
