a male worker cleans the washbasin production area inside the factory

Sustaining Competitive and Responsible Enterprises (SCORE) Project - Phase III

Sustaining Competitive and Responsible Enterprises (SCORE) is an ILO global programme that improves productivity and working conditions in small and medium enterprises (SMEs). The key intervention of the global programme is support for the implementation of SCORE Training, which combines practical classroom training with in-factory consulting.

a male worker cleans the washbasin production area inside the factory of PT Surya Toto Indonesia. Tangerang, Banten, Indonesia. 06/2010. © ILO/M. Asrian Mirza
Project details

1 November 2017 - 31 December 2021

Swiss State Secretariat for Economic Affairs (SECO) and with the additional funding from Norwegian Agency for Development Cooperation (NORAD)

IDN/17/50/MUL

15 Provinces in Indonesia

Januar Rustandie, Project Manager of SCORE Indonesia

About SCORE Indonesia

Over the two phases of the project, SCORE Training in Indonesia has raised awareness on productivity and working conditions together with the Stakeholders and Implementing Partners. In 2013, the Ministry of Manpower (MoM) adopted SCORE Training content as part of the Basic Productivity Training curriculum for the new Productivity Instructors and in 2015, MoM allocated budget to deliver SCORE Training in 10 provinces. In addition to MoM, the SCORE Programme successfully engaged with different ministries, agencies and companies to fund SCORE Training for SME’s; resulting in 13 donors in Phase II giving financial support for SCORE Training.

The cost recovery over phase II averages at 37 percent compared to only 11 percent in Phase I. In 2017 alone, the cost recovery was at 62 percent. As of September 2017, over 261 SMEs have received SCORE Training in Indonesia, representing a total workforce of over 30,300 people that have benefited from enterprise improvements. 233 Trainers have been trained in Indonesia, 39% of those are women.

What’s New in Phase III (2017 - 2021)

In Phase III (starting in November 2017) at least four private training providers will promote, sell and organize SCORE Trainings independently and obtain private and public sponsorships to do so. A National Productivity Database system will be established within the Ministry of Manpower (MoM), to track productivity measurement in different sectors and areas. SCORE Training is recognized as a driver of a national productivity movement, through awareness-raising and its institutionalization in various organizations (ministries, associations and private
Business Development Services.)

SCORE Training collaborations will take place with at least two lead buyers / MNEs and with Better Work Indonesia. At least 50 more SMEs will participate in SCORE Training under direct supervision of the SCORE Programme and 10 case studies will be published. An additional 200 SMEs will be reached indirectly by partners who will be using SCORE Training independently from ILO. The number of SCORE trainers will also be expanded to 60 trainers, to create a pool of 30 certified trainers and the cost recovery at the end of phase III will be 100 percent.


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