SCORE programme
Trade unions play an active role in improving SMEs’ productivity and competitiveness
Under the SCORE programme in Indonesia, trade unions have been involved in promoting and improving the Indonesian small and medium-sized enterprises (SMEs). They have been involved in SCORE’s capacity building activities since the beginning of the programme.

“It is expected that the trade unions continue to play a more active role in promoting and improving productivity and competitiveness of SMEs,” stated Januar Rustandie, the ILO’s SCORE Programme Manager. Launched in 2010, SCORE programme is designed to enhance productivity and competitiveness of SMEs as one of the economic drivers of the country.
It is expected that the trade unions continue to play a more active role in promoting and improving productivity and competitiveness of SMEs."
Januar Rustandie, the ILO’s SCORE Programme Manager
Attended by around 98 micro entrepreneurs, the training introduced and socialized the importance of workplace cooperation and social dialogue. The four trainers emphasized the step-by-step implementation of workplace cooperation as means to develop better communications and gain a mutual trust between workers and employers. They also guided the participating entrepreneurs on how to improve working conditions with the 5S initiatives and the establishment of enterprises improvement team.

I learnt the importance of workplace cooperation. It is important to have two-way communications flows between workers and the management. I am going to start changing the way I run my company."
Listiorini, an owner of a small enterprise on hydroponic farming from Purwakarta
Listiorini, an owner of a small enterprise on hydroponic farming from Purwakarta, said that she had learned on how better manage her company. “I learnt the importance of workplace cooperation. It is important to have two-way communications flows between workers and the management. I am going to start changing the way I run my company,” she said.
She added that she also learned about better financial management for small and medium enterprises like her business. “I also learnt about financial services that could help small companies like mine to expand their business.”
Meanwhile the second training was conducted in February titled “SCORE Refresher Training” held in collaboration with the University of Parahyangan Bandung, West Java. The SCORE refresher training was targeted to all certified SCORE Indonesia trainers, including the four trainers from the four union confederations. The training was aimed to update all the trainers regarding progresses of SCORE at the national and global levels.
In the training, SCORE Indonesia officially launched the SCORE service and hospitality training. A new SCORE training programme focusing on service sector such as hotel, restaurant, catering, bank, health clinic, educational institution and so forth.
“Through this refresher training, all SCORE Indonesia trainers are being updated about the expansion of SCORE training programme from manufacturing sector to service and hospitality sector as well as to upgrade the skills of the trainers in conducting and promoting the SCORE programme in the service and hospitality sector,” explained Januar.
The SCORE Indonesia programme has actively involved trade unions in its training programme and activities since the beginning of the programme in 2011. The following was the training activities conducted by SCORE Indonesia with trade unions.
2018
November – SCORE Workshop on Promoting Gender Equality and Non-Discrimination at the Workplace for Trade Union, attended by 35 representatives of the four national confederations from the plan level in West Java.May – SCORE Socialization for Trade Unions at Company Level for West Java, attended by 36 representatives of the four national confederations from the plan level in West Java.
2017
August – SCORE Socialization for Trade Unions at Company Level for West Java, attended by 42 representatives of the four national confederations from the plan level in Central Java.March – SCORE Socialization Module 1 with Trade Union, attended by 40 representatives of the four national confederations from the plan level.
2015
December – SCORE Training of Trainer on Module 1 for with Trade Union2014
October – SCORE Training of Trainer on Module 1 for with Trade Union and SCORE Gender Sensitivity Workshop for Trade Union, attended by 35 representatives of the four national confederations from the plan level.2013
December – SCORE Module 4 for Trade Union Workshop, attended by 32 representatives of the four national confederations from the plan level.October – SCORE Refresher Module 1 and Gender Sensitivity for Trade Union, attended by 35 representatives of the four national confederations from the plan level.
July – SCORE Gender Training for Trade Union, attended by 30 representatives of the four national confederations from the plan level.
March – SCORE Module 5 on Occupational Safety and Health (OSH) for Trade Union
2011
October – SCORE Workplace Cooperation for Trade Union, attended by 12 representatives of the four national confederations from the plan level