Social dialogue, based on respect for freedom of association and the effective recognition of the right to collective bargaining, has a crucial role to play in designing policies to promote social justice and buttress other measures by governments to protect jobs, incomes and companies. As in times of prosperity, tripartite and bipartite social dialogue in a context of crisis can contribute to effectively reconciling competing interests and building trust in, commitment to, and ownership of policies.

Since the initial phase of the COVID-19 outbreak, social dialogue have played an important role in shaping national policy responses during the pandemic, in a majority of ILO member states. The ILO has intensified its support to the tripartite constituents, with a view to placing social dialogue at the heart of policy-making in crisis-responses, in line with international labour standards and drawing on best international practice. Numerous Briefs and other material on the role of social dialogue during the pandemic, covering a wide range of areas (Occupational safety and health at work, social protection, etc.) and regions have been released or are under preparation.