All publications: algorithmic management
Working Paper 154
AI in human resource management: The limits of empiricism
This paper critically examines the use of AI in human resource management, showing how flawed objectives, biased data, and opaque programming undermine its effectiveness. It challenges the optimism surrounding AI’s promise of efficiency and fairness...
ILO Working Paper 144
Global case studies of social dialogue on AI and algorithmic management
This working paper explores how social dialogue is shaping the use of AI and algorithmic tools in workplaces across five continents. Through case studies, it highlights how worker representatives are influencing AI-related decisions in areas like...
Research Brief
Generative AI and jobs: A 2025 update
This brief summarizes an ILO Working paper that refines the global assessment of occupational exposure to generative AI. It presents an updated methodology combining task-level data, expert input, and AI predictions to support more accurate analysis...
Report
Platform work in Uganda: Promoting decent work for all
This report examines the growth and penetration of digital labour platforms across various sectors in Uganda, drawing insights from surveys conducted with 647 workers. The survey encompasses workers in the taxi, delivery, online freelance and...
Report
Algorithmic Management practices in regular workplaces: case studies in logistics and healthcare
An analysis of algorithmic management in logistics and healthcare, examining its global impact on job quality and work organization
ILO Working paper 95
Artificial intelligence in human resource management: a challenge for the human-centred agenda?
This paper offers guidance as to when and where the use of AI in HRM should be encouraged, and where it is likely to cause more problems than it solves.
Background paper
The Algorithmic Management of work and its implications in different contexts
This paper provides a conceptual framework for the emerging phenomenon of algorithmic management and outlines some of the implications for work, from work organisation to working conditions (job quality).
EMPLOYMENT Working Paper No. 246
"Negotiating the algorithm”: Automation, artificial intelligence and labour protection