All publications: Personal, administrative and support services
Sectoral Country Profile - Sri Lanka
Sectoral Country Profile - South Africa
Sectoral Country Profile - Thailand
Sectoral Country Profile - Trinidad and Tobago
Guidelines on HIV and AIDS for the postal sector
The International Labour Office (ILO), through its Programme on HIV and AIDS and the World of Work (ILO/AIDS) and the Sectoral Activities Department (SECTOR), in collaboration with the Universal Postal Union (UPU) and UNI Global Union (formerly...
Private employment agencies - Social dialogue
Private employment agencies - Standards and rights at work
Private employment agencies - Employment
Private employment agencies - Social protection
Sectoral Country Profile - Japan
Making Tourism Work for Development
Brochure on the UN Steering Committee on Tourism for Development.
Offshoring and working conditions in remote work
Advances in information and communication technologies (ICTs), combined with organizations seeking to reduce costs, have led to a dramatic growth in service sector offshoring and outsourcing, most notably to developing countries such as India. This...
Conditions of Work and Employment Series No. 24
A comparison of public and private sector earnings in Jordan
Labour migration and the emergence of private employment agencies in Tajikistan: A review of current law and practice
Joint publication of the International Labour Organization and the International Organisation for Migration. This study is the first in-depth analysis of the normative framework regulating PrEAs in Tajikistan. It also describes practical experiences...
Promoting employment-intensive growth in Bangladesh: Policy analysis of the manufacturing and service sectors
Employment Working Paper No. 38
Private employment agencies, temporary agency workers and their contribution to the labour market. WPEAC/2009
Private employment agencies play an important role in the functioning of contemporary labour markets. They act as intermediaries in modern labour markets, allowing enterprises greater flexibility to increase or decrease their workforces, while...
The future of work and quality in the Information Society: The media, culture, graphical sector
Access to information through global media is essential for democratic decision-making and is a priority for good national governance. This report has been prepared by the International Labour Office as the basis for discussions at a Tripartite...
2007 Guide to Private Employment Agencies: Regulation, Monitoring and Enforcement
This Guide provided guidance to national legislators in drafting legal frameworks in line with ILO Convention No. 181 and Recommendation No. 188.