All publications: Tourism, hotel and food and beverage services
Sustainable Tourism for Development
The Guidebook demonstrates how the tourism sector can be a vehicle to foster economic and social growth, through the achievement of development imperatives, while minimizing negative social, cultural and environmental impacts.
Economic Crisis, International Tourism Decline and its Impact on the Poor
This report is an analysis of the effects of the global economic crisis on the employment of poor and vulnerable groups in the tourism sector.
International perspectives on women and work in hotels, catering and tourism
This working paper highlights structural and cultural issues that often determine the roles that women play within the hotel, catering and tourism workforce and the strategies which can make a difference to their status and opportunities within the...
International perspectives on women and work in hotels, catering and tourism
This working paper highlights structural and cultural issues that often determine the roles that women play within the HCT workforce and the strategies which can make a difference to their status and opportunities within the sector.
Strategic Plan - Sustainable Tourism and Green Jobs for Indonesia
This Strategic Plan for Sustainable Tourism and Green Jobs explores how tourism can play a role in enhancing livelihoods and improving quality of life in Indonesia. The Plan was initiated by the International Labour Organization (ILO), together with...
Good Practices Guide for Guesthouses and Small Hotels
The Good Practices Guide for Guesthouses and Small Hotels is an activity based learning program for managers or business owners who wish to manage customer service effectively and proactively – through motivating and inspiring their employees and...
Ship Cook, merchant marine: International Hazard Datasheets on Occupation
The datasheet contains information on the hazards, risks and notions of prevention related to this specific occupation. The datasheet is intended for those professionally concerned with health and safety at work.
HIV and AIDS: Guide for the tourism sector
The aim of this Guide is to help stakeholders in the tourism sector and their affiliated members to develop and implement their own workplace HIV and AIDS policies and programmes as well as to support effective implementation of the key principles...
Skills Policies for Economic Diversification in the Former Yugoslav Republic of Macedonia
Enhancing local skills policies for the food and tourism sectors
International Migration Papers No. 112
Migrant workers in the international hotel industry
This paper is published jointly by the International Migration Branch of the Labour Protection Department of the ILO and by the ILO’s Sectoral Activities Department. We live in an increasingly mobile world, and it is a well-known fact that much...
Corporate brochure on ILO Programme on HIV/AIDS and the World of Work
Prevent HIV, Protect Human Rights at Work
Private employment agencies in Morocco
Research paper on private employment agencies and temporary agency work in a country having ratified the Private Employment Agencies Convention, 1997 (No. 181), prepared for an ILO meeting on Private employment agencies in private services sectors,...
Skills for Trade and Economic Diversification in Bangladesh: The Case of Pharmaceuticals and Agro-Food
Final Report on Skills and Economic Diversification for the Pharma and Agro-Food Sectors in Bangladesh
Toolkit on Poverty Reduction through Tourism
The toolkit outlines the background to poverty reduction approaches and how the ILO is involved within the context of decent work and the United Nations Millennium Development Goals. Recent developments in tourism and a vision for an inclusive,...
Hotels, catering & tourism - Child labour
Hotels, catering & tourism - Employmet
Hotels, catering & tourism - Gender
Hotels, catering & tourism - HIV/AIDS
Hotels, catering & tourism - Occupational safety and health
Hotels, catering & tourism - Poverty reduction