The SCORE Programme

Sustaining Competitive and Responsible Enterprises (SCORE) is an ILO global programme that improves productivity and working conditions in small and medium enterprises (SMEs). The primary goal of the global programme is the effective implementation of SCORE Training - which combines practical classroom training with in-factory consulting.

SCORE Training is a modular programme that focuses on developing cooperative relations at the workplace. The five modules cover:
  •  workplace cooperation
  •  quality management
  •  clean production
  •  human resource management
  •  occupational health and safety
Each of the modules includes a joint, two-day classroom training for managers and workers and follow-up consultations with experts in the participating enterprises.

Since inception, SCORE Training has been delivered to over 1400 SME’s globally. This represents a total workforce of over 300,000 workers who have benefited from enterprise improvements, including efforts to develop a culture of respect, trust and communication in the workplace. SCORE Training has improved productivity up to 50% in participating SMEs and boasts an 88% satisfaction rate.

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The Global SCORE Programme Team

SCORE Training and the 2030 Agenda

SCORE Training supports the vision of the Sustainable Development Goals for a better, more inclusive world. Aligning with Goal 5, 8, 9 and 12, SCORE Training helps SMEs improve working conditions and processes, particularly by mainstreaming gender, promoting decent work, achieving cleaner and more sustainable production patterns and enabling SMEs to participate in global supply chains.