SCORE – Sustaining Competitive and Responsible Enterprises

Sustaining Competitive and Responsible Enterprises (SCORE) is a practical training and in-factory counselling programme that increases the performance of small to medium-sized enterprises (SMEs) while also promoting respect for workers’ rights. The programme demonstrates best international practice in manufacturing and in service sectors, and helps SMEs to access global supply chains.

SCORE focuses on developing cooperative workplace relations. Workers and managers participate together in two-day classroom training sessions and local experts follow up with on-site to help enterprises implement what has been learnt. Modules cover a range of subjects, including workplace cooperation, quality management, human resource management, and occupational safety and health.

The SCORE project is currently working closely with government agencies, training organizations, industry associations and trade unions in Africa, Asia and Latin America, so that they can deliver SCORE training independently in the future.

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Why is SCORE targeting SME’s? This one-minute video lightly sums up the thinking behind SCORE.

Between 2009 and 2012, more than 250 SMEs, representing approximately 50,000 workers, participated in SCORE training.

• More than 2000 managers and workers jointly participated in classroom training
• 75-80% of SMEs adopted good management practices
• 70% reported improved workplace relations
• 40-50% of factories reported cost savings (such as energy savings and reductions in defects)
• Participants reported 16% less accidents and 3.6% less absenteeism

SMEs of all kinds can benefit from SCORE training – whether they are recent start-ups, established companies struggling to maintain market share, or dynamic firms with big ambitions.

More on SCORE
SCORE Brochure 
SCORE Mid-term Evaluation
SME global marketing brochure

SCORE national websites
SCORE Indonesia
SCORE China