1. Why are brands interested in SCORE Training?

  2. SMEs participating in SCORE Training

  3. Trainers delivering SCORE Training

  4. Interested in becoming a SCORE Trainer or SCORE Service Provider?

    If you are interested in participating in the SCORE Programme as a SCORE Trainer or SCORE Service Provider, please contact us and we will tell you what steps are involved and the requirements for certification. We always welcome new organizations into the SCORE Programme.

The SCORE Programme

ILO’s Sustaining Competitive and Responsible Enterprises (SCORE) Programme improves productivity and working conditions in small and medium enterprises (SMEs). The key intervention of the programme is SCORE Training, which combines practical classroom training with in-factory consulting. The Training demonstrates best international practice in the manufacturing and service sectors and helps SMEs to participate in global supply chains.

SCORE Training focuses on developing cooperative working relations resulting in shared benefits for enterprise owners and those who work there. The SCORE Training modules cover Workplace Cooperation, Quality Improvement, Resource Efficiency, Workforce Management, Occupational Safety and Health at Work, Lean Manufacturing, Gender Equality, Responsible Business, Hospitality Coaching and Working Time. Some modules also respond to crises such as the Covid-19 pandemic. Training formats vary, modules usually include a one/two-day classroom training for managers and workers, followed by on-site consultations with industry experts that help to put the training into action in the workplace, some are self-paced online.

Since inception, SCORE Training has been delivered to over 4800 SME’s globally. This represents a total workforce of over 888,000 workers who have benefited from enterprise improvements, including efforts to develop a culture of respect, trust and communication in the workplace. SCORE Training has improved productivity up to 50% in participating SMEs and boasts an 91% satisfaction rate.

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Where we are

SCORE Focus On...

  1. Road to economic recovery starts with productive and resilient enterprises

    Over 2 years the project managed to strengthen the market ecosystem actors in selected sectors, addressing barriers preventing MSMEs from improving productivity, competitiveness, access to markets and global supply chains.

    ILO SCORE and GIZ launched a new "Support to Crisis Management for SMEs” project in Tunisia to strengthen the resilience and adaptability of 100 small businesses to address disruptions and advance economic recovery and progress

  2. The ILO Productivity Ecosystems for Decent Work project inaugurates Project Advisory Committee in Ghana

    On 14 September 2022, the ILO Productivity Ecosystems for Decent Work project inaugurated the Project Advisory Committee to serve as a steering committee and guide the implementation of project activities in Ghana.

  3. ILO, Governments of South Africa and Switzerland launch “Productivity Ecosystems For Decent Work” Programme

    The Productivity Ecosystems for Decent Work Programme identifies root causes of low productivity and decent work deficits and develops capacity and ownership of local and national actors to address them.

SCORE Training and the 2030 Agenda

SCORE Training supports the vision of the Sustainable Development Goals for a better, more inclusive world. Aligning with Goal 5, 8, 9 and 12, SCORE Training helps SMEs improve working conditions and processes, particularly by mainstreaming gender, promoting decent work, achieving cleaner and more sustainable production patterns and enabling SMEs to participate in global supply chains.