Working Papers, vehicles for disseminating information on a range of topics related to the world of work and the evolution of social and labour policies and practices for a given sector, are regularly published and widely disseminated. Background reports and issues papers, which provide more in-depth analysis on specific issues, are also published for discussion at international tripartite meetings and global dialogue fora.

Publications

The Sectoral Policies Department is the ILO’s repository of knowledge on sector-specific labour and social issues. Research and studies conducted, in line with the ILO’s research policies, deal with emerging and priority issues of strong interest for ILO’s sectoral constituents.

2021

  1. Publication

    UPU Guide to Postal Social Services

    11 June 2021

2015

  1. Publication

    Employment relationships in telecommunications services and in the call centre industry

    29 September 2015

    Issues paper for discussion at the Global Dialogue Forum on the Employment Relationships in Telecommunications Services and in the Call Centre Industry (Geneva, 27–28 October 2015)

2012

  1. Publication

    Responsible contracting: An approach aimed at improving social and labour practices in the property services sector

    09 February 2012

    Research paper on the property services sector, and in particular on the provision of cleaning and security services, prepared as background for an ILO meeting on Private employment agencies in private services sectors, 18–19 October 2011.

  2. Publication

    Private employment agencies in Morocco

    09 February 2012

    Research paper on private employment agencies and temporary agency work in a country having ratified the Private Employment Agencies Convention, 1997 (No. 181), prepared for an ILO meeting on Private employment agencies in private services sectors, 18–19 October 2011.

2008

  1. Publication

    Rapid assessment survey on children working in the telecommunications industry in Uganda

    01 April 2008