STI Forum

Advancing Decent Work through Digital Wage Payments

Multi-stakeholder Forum on Science, Technology and Innovation for the Sustainable Development Goals 2021 Side Event


Moderator: Ms. Beate Andrees, Special Representative and Director, ILO Office for the United Nations

Opening Remarks
8.00-8.10 a.m. • H.E. Alya Ahmed bin Saif Al-Thani, Permanent
                            Representative of the State of Qatar to the United Nations
     • H.E. Mr. Gil Beltran, Undersecretary for Finance, Philippines

Fireside Chat: Implementing Digital Wages for Decent Work
8.10-8.25 a.m. • Mr. Craig Churchill, Chief, Social Finance Programme, ILO
     • Ms. Sharan Burrow, General Secretary, International Trade
       Union Confederation (ITUC)
     • Mr. Matthias Thorns, Deputy Secretary-General, International
       Organisation of Employers (IOE)

Panel Discussion: Partnering to Scale-up Action
8.25-8.55 a.m. • Ms. Pia Bernadette Roman Tayag, Director, Office of the
                            United Nations Secretary-General's Special Advocate for
                            Inclusive Finance for Development 
     • Ms. Marjolaine Chaintreau, Head of Private Sector Digital
       Payment Innovation, Better Than Cash Alliance
     • Ms. Laura Mackenzie, Senior Vice President, Financial
       Inclusion, Mastercard
     • Ms. Harsha Rodrigues, Chief Strategy Officer, Women’s World
     • Mr. Rishi Raithatha, Senior Advocacy Manager, Mobile
       Money, GSMA

Closing Remarks


The Sixth annual UN Multi-stakeholder Forum on Science, Technology and Innovation for the Sustainable Development Goals (STI Forum) will take place from 4-5 May 2021 under the theme, “Science, technology and innovation for a sustainable and resilient COVID-19 recovery and effective pathways of inclusive action towards the Sustainable Development Goals”. The Forum provides an opportunity for facilitating interaction, matchmaking and the establishment of networks between relevant stakeholders and multi-stakeholder partnerships on thematic topics to identify and examine innovative solutions, gaps, capacity building and the dissemination of relevant technologies to achieve the SDGs.

Digital technologies have disrupted the financial system and have transformed the way workers and businesses alike conduct their financial transactions, quickly moving away from cash and embracing digital means to make or receive payments. The COVID-19 pandemic has accelerated these digital changes in the world of work, and the digitalization of wage payments has been receiving increased attention throughout the pandemic, as it is a way to minimize human interactions during financial transactions. Before, and even more during this crisis, several governments have been implementing policy and regulatory changes to encourage the transition to digital payments, including the payment of wages, and in the current context, the payment of temporary wage subsidies.

Yet, over 230 million male and female workers around the world still receive their wages in cash. Cash-based wage payments are inefficient for employers and they are risky and disempowering for workers, in particular vulnerable women workers. Evidence shows that the transition from cash to digital wage payments has the potential to increase the efficiency of payroll services, the respect of labour rights and the workers’ financial inclusion. However, workers and employers globally have unequal opportunities to use and access digital solutions and the transition to responsible digital wage payments often comes with challenges at the levels of enterprises, workers, regulators and the financial sector.

To respond to these challenges, the ILO has globally committed to promote responsible digital payments by joining the United Nations based Better Than Cash Alliance at the end of 2019. In addition, the ILO has just set-up the Global Centre on Digital Wages for Decent Work to accelerate the transition, enhance sustainable enterprises, promote respect of workers’ rights and broaden financial inclusion. The Global Centre facilitates the development of inclusive digital wage systems through research, evidence-based advocacy and capacity building. It aims to enable millions of male and female workers around the world to receive their correct wages, paid digitally into bank accounts, payment cards or mobile money wallets, and make the most of them for better resilience and economic opportunities.

The transition to responsible digital wage payments can enable enterprises in various economic sectors to advance conditions of work and formalize employment, to have a better access to services and markets through improved compliance, to become more productive and to grow. If efficiently and responsibly deployed and supported through effective multi-stakeholder partnerships, the transition from cash to digital wage payments can be accelerated and scaled to create greater financial inclusion and gender equality, advance decent work and accelerate progress on the achievement of SDG 8.

The objective of the side event is to showcase the ongoing work around digital wage payments and the impact it is making to the promotion of decent work. Governments, employers and workers organisations and other stakeholders will discuss good practices and key challenges, as well as the types of partnerships needed for scaling-up efforts.

Guiding Questions
• How can digital wage systems and other innovations be leveraged to advance workers’ rights and sustainable enterprises?
• How can digital wage payments and other technologies support employment formalization and advance decent work?
• How can the use of digital wage payments improve financial inclusion and well-being of the workers, in particular the most vulnerable including women workers or migrant workers?
• What are the obstacles faced by employers and workers in implementing digital wage payments, and how can they be addressed?
• What interventions at the national, regional and global level are needed to facilitate transitions to responsible digital wage payments?
• What innovative partnerships are needed to support the use of digital technologies in advancing a human-centred future of work?

Background Documents
• ILO. “From cash to digital wage payments in Vietnam: Win-win for enterprises and workers”, 09 June 2020. 
• ILO. “Policy Brief: Answering key questions around informality in micro and small enterprises during the COVID-19 crisis”, 14 September 2020.
• ILO. “Social Finance Annual Report 2020”, 27 March 2020. 
• ILO. “ILO Centenary Declaration for the Future of Work”, 21 June 2019. 
• ILO. “Work for a Brighter Future - Global Commission on the Future of Work”, 2019.
• United Nations General Assembly. “International Labour Organization Centenary Declaration for the Future of Work”, 20 September 2019. A/RES/73/342.
• Better Than Cash Alliance. Responsible digital payments guidelines  


Please register via Zoom