Labour inspection

First Cluster on Labour Laws Compliance System-Management Information System (LLCS-MIS) Enhancements

The workshop was the first to be organized and funded by the Department of Labor and Employment (DOLE) as part of its counterpart under the Labour Laws Compliance System-Management Information System (LLCS-MIS) enhancements. The one and a half day workshop objectives were to: (a) update selected labour inspectors and the Chiefs of the Technical Services and Support Division (TSSD); (b) gather inputs from the participants on the MIS data handling and security protocol; and (c) provide a presentation on the progress of the ILO USDOL Project on Labour Inspection.

The User Acceptance Testing (UAT) system was presented to the participants to ensure the feasibility and acceptance of the management information system (MIS) enhancements. Consultations for the data handling and security protocol and the Sustainability Plan also was part of the initial stage of UAT for the DOLE to be ready for its full implementation once the System is fully turn over to them. Trainings will be conducted for DOLE to start building acceptability and sustainability on the features of the new MIS. Together with the SafeYouth@Work Project, the participants were on the OSH component of the MIS.

Among the new features of the MIS includes: (a) automatic monitoring and reporting of establishments assigned for inspection, in terms of status, and inspector assigned; (b) automatic summary report of the Notice of Results that includes all findings of non-compliance during the course of inspection; (c) printing and/or emailing of the Notice of Results; (d) mandatory fields on an enterprise profile before it is assigned to an inspector, to give labour inspectors an overview of key information on said establishment and assist them in developing the appropriate inspection strategy; (e) integrating the regional database of contractors and subcontractors into the MIS and tagging their enterprise profile with their principal’s profile; (f) case management system will automatically docket cases of non-compliance after the remediation period, and which monitors cases according to standard process cycle times; and (g) an online complaints/services system supported by a ticketing system.

The regional participants expressed appreciation and support the Project’s interventions, specifically on the streamlining the inspection tools that will focus on inspection work, the MIS to build up more integrated work on how the proposed job descriptions helped them improved the quality of labour inspections.