For all emergencies on both the Palais des Nations and ILO Conference sites, call 112 from an internal, fixed-line telephone (landline).
COVID-19 preventive measuresThere continues to be COVID-19 community transmission in Geneva.
If you have, or have had within the previous three days, symptoms of COVID-19 you must not attend the Conference in person.
Persons with confirmed COVID-19 infection should not attend the Conference in person for a minimum of 10 days after symptom onset and at least 3 days without symptoms, or 10 days after a positive test if they do not have symptoms.
The ILO and the Palais des Nations have substantial measures to ensure a safe International Labour Conference: ventilation in Conference areas to avoid airborne transmission, regular cleaning and disinfection, provision of hand gel dispensers near Conference entrances, etc.
To protect yourself and others from infection you are advised to: respect physical distancing of at least 1 metre; wear a mask when distancing cannot be maintained; avoid crowded and poorly ventilated areas; regularly wash your hands with soap and water or use hand gel; and cough into a bent elbow or tissue when you do not wear a mask.
The use of masks is mandatory in the shuttle bus and in all conference rooms; only the speaker can remove it during an authorized speech. The wearing of masks is strongly recommended in gathering areas and the corridors, especially on the way to the meetings, restaurants, etc.
The ILO cafeteria has a dedicated and sign-posted area for delegates who wish to maintain a distance of at least 1 metre while eating.
Although the current circulating COVID-19 variants generally cause a mild disease in most individuals, delegates aged 60 years or those with underlying medical conditions putting them at higher risk of severe COVID-19 should consider wearing a highly protective well-fitted mask (FPP2/N95 or higher) when distancing cannot be maintained.
First aid servicesThe International Labour Office actively seeks to safeguard participants’ health and safety during the Conference. Conference participants are requested to report to the Conference secretariat any situation they believe to be a health or safety hazard.
The ILO Medical Service (MEDSERV) is available to provide simple medical advice and immediate assistance in case of need. It is situated on R3 level at the North end of the ILO building.
To reduce the risk of COVID-19 transmission, MEDSERV is working on an appointment only basis and asks all delegates to call extension 7134 from an ILO fixed line or +41 22 799 7134 from Monday to Friday between 9 a.m. and 5 p.m. to arrange a time for a consultation. If delegates arrive at MEDSERV without an appointment they will be triaged by a nurse and be given the next available appointment. We ask delegates to come to MEDSERV alone if able and not in groups. All patients will be asked to wear a mask while in MEDSERV.
If you have symptoms suggestive of COVID 19, you must not attend the Conference in person. Delegates who have symptoms suggestive of COVID 19 infection must not come to MEDSERV for advice but instead wear a mask and return immediately to their home/hotel.
COVID-19 testingPlease note MEDSERV does not distribute or offer COVID-19 testing.
Links to local COVID-19 testing centres can be found on https://www.ge.ch/covid-19-se-faire-tester/faire-test-covid-19.
If you test positive for COVID-19 please report to firstname.lastname@example.org. All information will be treated confidentially. If you test negative or if your symptoms are not COVID-19-related, the ILO requests that you are symptom-free for three days before returning in person to the Conference.
For medical emergencies outside of the UN premises, call 144 (if you are in the Cantons of Geneva or Vaud) or 15 (if you are in France) or go to the closest emergency service immediately.
Links to medical services in Geneva and France
|Link to clinics in Geneva:
Medical centres in Geneva:
Hospitals in France:
Centre Hospitalier Annecy Genevois
Tel.: +33 (0) 4 50 49 65 65
Chemin du Loup BP 14110, 74164 Saint-Julien-en-Genevois Cedex;
Hôpital Privé Pays de Savoie, Annemasse
Tel.: +33 (0) 4 50 83 43 43
19, avenue Pierre Mendès France – 74105 Annemasse
• SOS Médecins Suisse: https://www.sos-medecins.ch/wdp/
• SOS Médecins France : https://sosmedecins-france.fr/
• Doctor’s directory in Canton of Geneva: https://amge.ch/
• Online appointments: https://www.onedoc.ch/en/