ILO brief

Implications of the COVID-19 crisis for enterprises’ human resource management policies and practices

19 May 2021

The COVID-19 crisis has increased the importance of human and social capital for enterprise success. The competitiveness and viability — even survival — of an enterprise increasingly depend on its ability to make its employees motivated, skilled and committed. This can only be achieved in a workplace environment characterized by a spirit of social dialogue, mutual trust and respect, non-discrimination, and the absence of violence and harassment. This brief illustrates how enterprises have coped with the COVID-19 pandemic by adjusting their people management approaches, policies and practices.

Publication

Using the ILO Code of Practice and training manual - Guidelines for employers

01 January 2004