Guide

Gender equality and women’s empowerment in the world of work in fragile, conflict and disaster settings

21 March 2022

Special 2018 issue

World of Work magazine: Violence at work

24 May 2018

This year’s edition of the World of Work magazine highlights the themes discussed by the ILO’s 107th International Labour Conference (ILC).

Factsheet no. 5 - Labour Relations and Collective Bargaining

Grievance handling

19 March 2018

Workers have rights and entitlements that are established in laws, employment contracts, collective agreements and workplace rules, as well as in custom and practice (the way things are normally done – and have been done for a long time – in a particular workplace, industry or occupation). We say that workers have a grievance when they believe that some aspect of these is not being respected by their employer. Grievances are usually described as ‘individual’ when only one worker is involved and ‘collective’ when a group of workers all believe they are suffering from the same breach of the rules. Grievances relate to addressing infringements of existing rights and entitlements, from bullying or harassment, to underpayment of wages, refusal to grant rest periods, weekly rest days or public holidays, discrimination or underpayment of bonuses or other entitlements.

Publication

Guide to mainstreaming gender in workplace responses to HIV and AIDS

01 October 2011

This tool is intended to provide guidance on mainstreaming gender in world of work-related initiatives addressing HIV. It is designed for a wide range of stakeholders, especially ILO constituents – governments, and employers' and workers' organizations – as well as ILO staff and partners.