World Employment and Social Outlook 2021

The role of digital labour platforms in transforming the world of work

23 February 2021

This ILO flagship report explores how the contemporary platform economy is transforming the way work is organized, and analyses the impact of digital labour platforms on enterprises, workers and society as a whole.

World Employment and Social Outlook 2021

The role of digital labour platforms in transforming the world of work [Summary]

23 February 2021

This report examines how digital labour platforms are transforming the world of work and how that affects employers and workers. It focuses on two main types of digital labour platform: online web-based platforms, where tasks are performed online and remotely by workers, and location-based platforms, where tasks are performed at a specified physical location by individuals, such as taxi drivers and delivery workers.

Issue Brief no. 5 - Labour Relations and Collective Bargaining

Negotiating for decent working time - a review of practice

10 December 2019

This Issue Brief gives an overview of the regulation of working time through collective agreements in different regions of the world and outlines innovative solutions by the bargaining partners. It presents practices from various countries, which can advance a human-centered approach to the regulation of working time through collective bargaining.

Publication

Guide to developing balanced working time arrangements

28 May 2019

A practical guide or “how to” manual on working time arrangements - also known as “work schedules”.

Conditions of Work and Employment Series No. 104

Overtime work: A review of literature and initial empirical analysis

18 January 2019

An inter-disciplinary overview on how overtime issues are addressed by different academic disciplines. Examines the incidence of overtime work within the context of several distinct national employment regimes and industrial relations systems.

Factsheet no. 5 - Labour Relations and Collective Bargaining

Grievance handling

19 March 2018

Workers have rights and entitlements that are established in laws, employment contracts, collective agreements and workplace rules, as well as in custom and practice (the way things are normally done – and have been done for a long time – in a particular workplace, industry or occupation). We say that workers have a grievance when they believe that some aspect of these is not being respected by their employer. Grievances are usually described as ‘individual’ when only one worker is involved and ‘collective’ when a group of workers all believe they are suffering from the same breach of the rules. Grievances relate to addressing infringements of existing rights and entitlements, from bullying or harassment, to underpayment of wages, refusal to grant rest periods, weekly rest days or public holidays, discrimination or underpayment of bonuses or other entitlements.

INWORK Policy Brief No. 10

Purchasing practices and working conditions in global supply chains: Global Survey results

09 June 2017

Publication

Living and working conditions in inland navigation in Europe

20 December 2013

This study explores various aspects of the inland navigation in the European region, addressing all the essential aspects in relation to the working and living conditions of the crews, including relevant laws and regulations, occupational safety and health, social security and enforcement, etc.

Publication

Recent Issues Regarding Collective Bargaining and Conditions of Work in the Chemical Industry

19 August 2011

Working Paper 246