Code of Practice
2003
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Normative instrument
Workplace violence in services sectors and measures to combat this phenomenon
15 October 2003
This code focuses on the prevention of workplace violence and its direct adverse consequences. The objective of this code of practice is to provide general guidance in addressing the problem of workplace violence in services sectors. The code is intended to serve as a basic reference tool for stimulating the development of similar instruments at the regional, national, sectoral, enterprise, organization and workplace levels, specifically targeted at and adapted to different cultures, situations and needs.
1997
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Normative instrument
Protection of workers’ personal data
01 January 1997
The purpose of this code of practice is to provide guidance on the protection of workers’ personal data. As an ILO code of practice, it has no binding force, but rather makes recommendations. The code does not replace national laws, regulations, international labour standards or other accepted standards. It can be used in the development of legislation, regulations, collective agreements, work rules, policies and practical measures at enterprise level.