Publications on digital labour platforms
2021
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ILO Working paper 25
Homeworking in the Philippines: Bad job ? Good job ?
09 March 2021
This report focuses on two categories of homeworkers in the Philippines: industrial homeworkers, who assemble or fabricate goods for factories, retailers or their agents under subcontracting arrangements; and online workers, who render services to their clients or employers via telecommunications technologies and digital platforms.
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World Employment and Social Outlook 2021
The role of digital labour platforms in transforming the world of work
23 February 2021
This ILO flagship report explores how the contemporary platform economy is transforming the way work is organized, and analyses the impact of digital labour platforms on enterprises, workers and society as a whole.
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World Employment and Social Outlook 2021
The role of digital labour platforms in transforming the world of work [Summary]
23 February 2021
This report examines how digital labour platforms are transforming the world of work and how that affects employers and workers. It focuses on two main types of digital labour platform: online web-based platforms, where tasks are performed online and remotely by workers, and location-based platforms, where tasks are performed at a specified physical location by individuals, such as taxi drivers and delivery workers.
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Joint publication
An inclusive digital economy for people with disabilities
10 February 2021
Co-published by Fundación ONCE and the ILO Global Business and Disability Network, the report takes a closer look at the digital transformation of the world of work and how it affects opportunities and challenges for the inclusion of persons with disabilities.
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ILO Working paper 24
Online digital labour platforms in China: Working conditions, policy issues and prospects
02 February 2021
This paper summarizes the results of an ILO survey, conducted in 2019, of workers’ characteristics and working conditions on three major digital labour platforms in China.
2020
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Publicación
Delivery work during a pandemic: delivery platform workers in Argentina - Executive summary
01 December 2020
As a consequence of the pandemic caused by COVID-19, on March 20 the Argentine government decreed a social, preventive and compulsory isolation. This measure led consumers to turn to e-commerce, which caused a meaningful opportunity for courier and delivery work carried out through digital platforms. Further, such work was considered an essential activity and was therefore uninterrupted. This study presents the results of an ILO survey that targeted workers in this sector sector, conducted in July 2020, and compares them with findings obtained a year earlier.
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Publication
Summary report of the Global research webinar "Towards a brighter future of work in the digital economy" (30 September 2020)
26 November 2020
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Publication
Work on delivery platforms in Argentina: Analysis and policy recommendations
02 November 2020
This report provides an in depth analysis of the actors of the digital delivery platforms in Argentina, their relationships, their characteristics and working conditions and, in turn, proposes a series of policy recommendations to improve their situation.
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Publication
Legal analysis of labour relations in delivery services through digital platforms in Argentina - Executive summary
30 October 2020
This research focuses on the legal analysis of labor relations in delivery services through digital platforms in Argentina. It develops the business model, providing conceptual and also specific data on the real legal classification of companies, their organizational type, as well as the legal status of the service provider and the characteristics of the contracting of said service.
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Publicación
Work on delivery platforms in Argentina: Analysis and policy recommendations -- Executive Summary
30 October 2020
As intermediaries between supply and demand, platforms encompass a wide variety of services that involve the performance of specific tasks by providers, generally labeled as "independent". Among the most common types of tasks covered by this form of work there is a wide range of services, generally of low complexity, such as delivery services, courier services and home delivery of products. The provision of services through digital platforms has motivated different opinions about the relationship between service providers and the platforms themselves. The analysis of the indicators of economic, technical and legal dependence conducted by observing the contracting modalities carried out by these distribution platforms, are indicative to determine the nature of the link established between them and the service providers. This report provides an in depth analysis of the actors of the digital delivery platforms in Argentina, their relationships, their characteristics and working conditions and, in turn, proposes a series of policy recommendations to improve their situation.