Publications on Equality and discrimination
May 2022
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Flagship Report
Social Dialogue Report 2022: Collective bargaining for an inclusive, sustainable and resilient recovery
05 May 2022
This first edition of this new ILO flagship report focuses on collective bargaining.
February 2022
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Publication
Collective bargaining outcomes on gender equality in France
28 February 2022
May 2019
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Publication
Guide to developing balanced working time arrangements
28 May 2019
A practical guide or “how to” manual on working time arrangements - also known as “work schedules”.
March 2018
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Factsheet no. 5 - Labour Relations and Collective Bargaining
Grievance handling
19 March 2018
Workers have rights and entitlements that are established in laws, employment contracts, collective agreements and workplace rules, as well as in custom and practice (the way things are normally done – and have been done for a long time – in a particular workplace, industry or occupation). We say that workers have a grievance when they believe that some aspect of these is not being respected by their employer. Grievances are usually described as ‘individual’ when only one worker is involved and ‘collective’ when a group of workers all believe they are suffering from the same breach of the rules. Grievances relate to addressing infringements of existing rights and entitlements, from bullying or harassment, to underpayment of wages, refusal to grant rest periods, weekly rest days or public holidays, discrimination or underpayment of bonuses or other entitlements.