Employment services: Key resources

May 2014

  1. Publication

    Private Employment Agencies in Ukraine

    27 May 2014

    This research investigates the role of licensed private employment agencies mediating job placement abroad and their impact on labour migration.

February 2014

  1. Publication

    ILO/China South-South Cooperation Project to Expand Employment Services and Enhance Labour Market Information in Cambodia and the Lao People’s Democratic Republic (Project fact sheet)

    11 February 2014

    This project is designed to improve labour market efficiency and participation, reducing unemployment, and enhancing linkages and information flows between jobseekers and employers, which will in turn contribute to the reduction of poverty in Cambodia and the Lao People’s Democratic Republic.

January 2014

  1. International recruitment industry

    Review of country specific regulatory and policy framework related to international recruitment industry and identifying best policy options and mechanisms to ensure exemplary behavior of recruitment agencies: A desk review

    30 January 2014

    Outflow of people across international boundaries of States seeking foreign employment has increasingly become a global phenomenon as a viable source of potentially beneficial and important socio economic character for most of the labour sending and receiving countries.

December 2013

  1. Publication

    Promotion and building unemployment insurance and employment services in ASEAN countries (Final Evaluation Summary)

    18 December 2013

    Project RAS/13/53/JPN, RAS/10/59/JPN and RAS/11/58/JPN - Evaluation consultants: Mel Cousins and Ngo Hang

  2. Publication

    Law and practice of private employment agency work in South Africa

    03 December 2013

    This paper, written by Paul Benjamin, presents the findings of a study on laws, regulations and practice relating to the work of employment agencies in South Africa, covering the “labour broking” industry and the recruitment and placement of individuals in permanent or temporary employment.

  3. Publication

    Private employment agencies in South Africa

    03 December 2013

    Presents findings about the work of private employment agencies in South Africa, focusing on empirical and statistical aspects. Covers temporary agency work and recruitment and placement of individuals in permanent or temporary jobs. It highlights data shortcomings and suggests improvements.

  4. Publication

    Private employment agencies in the Netherlands, Spain and Sweden

    03 December 2013

    This paper, written by Gijsbert van Liemt, discusses the development of private employment agencies in the Netherlands, Spain and Sweden, focusing on the period from the mid-1990s to 2013, highlighting some of the main issues of concern to the agency industry.

October 2013

  1. Publication

    Manual for UNRWA Employment Service Centres

    31 October 2013

    This manual is developed as a self-instructional guidebook for staff working in UNRWA employment service centres supporting Palestine refugees in UNRWA’s five fields of operation. It can also be used by all staff providing education, career guidance and counselling to Palestine refugees.

  2. New report

    Regulating recruitment of migrant workers: An assessment of complaint mechanisms in Thailand

    21 October 2013

    This report provides the findings of an analysis of the legal framework and the complaint mechanisms for workers with grievances to seek redress - and puts forward recommendations for strengthening the system.

April 2013

  1. Publication

    Skills development and employment services for the construction sector in the Gaza Strip (Final Evaluation Summary)

    16 April 2013

    Project PAL/10/01/SDC - Evaluation Consultant: Martine Van de Velde