Good practices in social services delivery in South Eastern Europe (incl. CD-ROM)
Describes recent efforts to strengthen and expand social services provided at the community level. Covers restructuring of national social security schemes, social policy formulation and implementation of legislated reforms. Provides characteristics of services form selected EU countries and the experiences from countries of South Eastern Europe. Contains a full set of PowerPoint presentations, a bibliography of further readings and web sites, and an evaluation by course participants.
This volume describes recent efforts to strengthen and expand social services provided at the community level in the countries of South Eastern Europe and offers a guide for training to give these efforts greater reach and impact. It traces international trends in social service delivery, emphasizing partnerships between central governments, local governments, and non-governmental organizations as a powerful tool for improving services. It also offers profiles of national systems for delivering social services in selected countries beyond South Eastern Europe, including Czech Republic, France, Germany, and the United Kingdom, as well as a Hungarian NGO providing social services to combat domestic violence and trafficking of women. While drawing attention to the role of social services in building community capacity and developing social capital, the guide also offers a model legislative framework for administrative oversight and quality assurance.