Productivity management. A practical handbook

This book offers a new, refreshing approach to productivity: why it is important, and how to manage and measure it. It deals in a stimulating way with such productivity improvement programmes as action learning, quality circles, inter-firm comparisons, and business clinics, and offers information on the most important areas in which productivity can be improved (quality maintenance, waste reduction and human resource management) and on a number of techniques which have been field-tested by enterprises and in ILO projects. A training videocassette, based on this book and entitled Quality in the job: Improving productivity through people, is available from Gower Training, Gower House, Croft Road, Aldershot, Hampshire, GU11 3HR, United Kingdom,