Resources on Public services sector

  1. Diversity of practices in social dialogue in the public service in selected African countries

    20 April 2022

  2. Technology adoption in public employment services: Catching up with the future

    29 March 2022

    The combined effects of the global pandemic and the general trend of digitalization are pushing public employment services to accelerate their use of innovation to develop and deliver simpler, faster and better services for clients.

  3. Technical meeting on the protection of whistle-blowers in the public service sector

  4. Sectoral Advisory Bodies 2021

    The Sectoral Advisory Bodies (SABs), composed of tripartite constituents engaged in economic sectors, were established at the 298th Session of the ILO Governing Body (March 2007) to review sectoral developments and to make recommendations to the ILO's constituents on priorities for sectoral work. Sessions of the SABs are held every two years, and they are chaired by a representative of the Government group of the Governing Body. Following the session held in January 2021 the SABs are to make recommendations on sectoral meetings to be held in the biennium 2022–23 and on preparatory work for sectoral meetings in future biennia. These recommendations will be submitted to the Governing Body at its 341st session in March 2021.

  5. How can BRICS countries leverage technology to achieve decent work for all?

    09 October 2020

    The potential of the digital economy must be harnessed to help address the challenges facing the world of work said ILO Director-General, Guy Ryder, at the Labour and Employment Ministers meeting of the BRICS countries – Brazil, Russia, India, China and South Africa on 9 October.

  6. Labour market policies and employment services are critical ingredients of the COVID-19 policy responses

    18 August 2020

    This article presents highlights of the new policy brief on “COVID-19: Public employment services and labour market policy responses”.

  7. The scope of essential services: Laws, Regulations and Practices

    23 December 2019

  8. Assessment of private employment agency service provision in Ethiopia

    13 November 2019

    The Public Employment Services (PES) and Private Employment Agencies (PrEAs) are considered as major actors in providing employment services throughout the country. However, there has been a continued call from different stakeholders and the public at large to devise policy solutions to address decent work deficits associated with local employment services provided by PrEAs. Accordingly, to inform evidence-based policy making the Ministry of Labour and Social Affairs (MoLSA) of the Federal Democratic Republic of Ethiopia in collaboration with the ILO undertook this assessment. This study assesses the effectiveness of the services being provided by PrEAs and identifies existing drawbacks in the services being provided by User Enterprises using PrEAs services.

  9. The Scope of Collective Bargaining in Public Administration

    08 November 2019

  10. Law and practice on protecting whistle-blowers in the public and financial services sectors

    09 September 2019

    This paper seeks to map out laws and practices and identify measures in place for the protection of whistle-blowers by analysing a representative sample of laws, regulations and international instruments.