Resources on Postal and telecommunications services sector

  1. UPU Guide to Postal Social Services

    11 June 2021

  2. Sectoral Advisory Bodies 2021

    The Sectoral Advisory Bodies (SABs), composed of tripartite constituents engaged in economic sectors, were established at the 298th Session of the ILO Governing Body (March 2007) to review sectoral developments and to make recommendations to the ILO's constituents on priorities for sectoral work. Sessions of the SABs are held every two years, and they are chaired by a representative of the Government group of the Governing Body. Following the session held in January 2021 the SABs are to make recommendations on sectoral meetings to be held in the biennium 2022–23 and on preparatory work for sectoral meetings in future biennia. These recommendations will be submitted to the Governing Body at its 341st session in March 2021.

  3. © ian munroe 2022
    ‘Business as unusual’: How COVID-19 brought forward the future of work

    22 June 2020

    Millions of people around the world have been working remotely because of the coronavirus pandemic. Could this ‘business as unusual’ be the future of work?

  4. © G.Legaria / AFP 2022
    ILO Forum agrees principles of regulation for call centre and telecom services employment

    04 November 2015

    A tripartite meeting at the ILO looks to improve regulation of work relationships in a rapidly changing industry.

  5. © G.Legaria / AFP 2022
    Global Dialogue Forum on Employment Relationships in Telecommunications Services and in the Call Centre Industry

    The purpose of the Forum was for tripartite constituents to discuss employment relationships in telecommunications services and in the call centre industry.

  6. Occupational safety and health in the postal and telecommunications services sector

    02 March 2015

  7. © Tom Perry / World Bank 2022
    Private sector services and the care economy, key engines of job creation

    22 January 2015

    ILO report points to accelerating job growth in private sector services over the next 5 years and an increasing demand for higher-skilled workers.

  8. Final report of the discussion - Global Dialogue Forum on the Role of Private Employment Agencies in Promoting Decent Work and Improving the Functioning of Labour Markets in Private Services Sectors

    08 March 2012

  9. Responsible contracting: An approach aimed at improving social and labour practices in the property services sector

    09 February 2012

    Research paper on the property services sector, and in particular on the provision of cleaning and security services, prepared as background for an ILO meeting on Private employment agencies in private services sectors, 18–19 October 2011.

  10. Private employment agencies in Morocco

    09 February 2012

    Research paper on private employment agencies and temporary agency work in a country having ratified the Private Employment Agencies Convention, 1997 (No. 181), prepared for an ILO meeting on Private employment agencies in private services sectors, 18–19 October 2011.