Resources on Hotels, catering, and tourism sector

  1. SCORE Programme Brief

    21 December 2021

    Sustaining Competitive and Responsible Enterprises programme at a glance - Phase IV

  2. SCORE Training catalogue

    01 December 2021

    SCORE Training helps SMEs to achieve better working conditions and productivity through its wide variety of modules and stands as an aid to compliance.

  3. How does the ILO SCORE Training Address Audit Issues?

    14 May 2021

    SCORE Training helps to achieve better compliance with contract and legal requirements by demonstrating to SMEs the benefits that can be obtained through good working conditions and a safe working environment

  4. Workforce and migration patterns of Sri Lanka’s tourism industry: Implications for growth of the sector

    21 April 2021

    This report considers factors that drive workers from the Sri Lankan tourism industry to migrate overseas; seeks to understand the impact of labour turnover on the local industry; and identify the recruitment channels workers use to secure labour market opportunities overseas.

  5. SCORE Training - Promoting the capacity of suppliers in global supply chains

    07 December 2020

  6. Policy Brief on sexual harassment in the entertainment industry

    25 November 2020

    The Violence and Harassment Recommendation, 2019 (No. 206) includes entertainment among sectors and occupations which may be particularly exposed to violence and harassment. Against this background, this brief analyses trends and patterns of sexual harassment in the entertainment industry, and it provides a picture of relevant laws and other means to protect workers in the industry.

  7. COVID-19 and the English- and Dutch-speaking Caribbean labour market. A rapid assessment of the impact on policy responses at the end of Q3, 2020

    09 November 2020

    The report aims to take stock of the impact of the COVID-19 crisis on the labour market in the region and provide a systematic review of the main policy measures implemented by governments and social partners of the region. The information contained herein is actualized to the month of October 2020. By the very nature of the COVID-19 crisis and of the areas under investigation, changes may be fast paced as well as there may be availability of new data. The reader is advised to be mindful of those developments.

  8. Promoting fair recruitment and employment: A guidance tool for hotels in Qatar

    17 September 2020

    This Guidance Tool has been developed as a resource to promote fair recruitment and employment standards in the hospitality sector in Qatar. It aims to support hotel companies in Qatar to respond to labour rights challenges by implementing appropriate policies and exercising thorough and ongoing human and labour rights due diligence.

  9. COVID-19 and accommodation and food service activities: Prevention and control checklist

    26 August 2020

    This checklist is designed as a practical and participatory tool to help implement and continuously improve practical action to prevent and mitigate the spread of COVID-19 in accommodation and food service activities.

  10. Tourism sector in the English- and Dutch-speaking Caribbean. An overview and the impact of COVID-19 on growth and employment

    11 August 2020

    The tourism sector is the major source of revenue and jobs in the Caribbean region, and the key or one of the main sustainability oriented pillars for virtually all mid- and long-term national development strategies. The COVID-19 induced collapse of this sector is therefore an important factor behind projections of negative economic growth for the region for 2020. This report seeks to assess and, where possible, quantify this impact of COVID-19 on employment in the tourism industries in the region.