Resources on Hotels, catering, and tourism sector

  1. SCORE Training catalogue

    01 December 2021

    SCORE Training helps SMEs to achieve better working conditions and productivity through its wide variety of modules and stands as an aid to compliance.

  2. How does the ILO SCORE Training Address Audit Issues?

    14 May 2021

    SCORE Training helps to achieve better compliance with contract and legal requirements by demonstrating to SMEs the benefits that can be obtained through good working conditions and a safe working environment

  3. SCORE Training - Promoting the capacity of suppliers in global supply chains

    07 December 2020

  4. SCORE Programme Brief

    31 July 2019

    Sustaining Competitive and Responsible Enterprises programme at a glance

  5. SCORE Programme Brochure

    30 November 2017

    Introduction to the ILO SCORE Programme: Supporting small and medium-sized enterprises to grow and create better jobs.

  6. SCORE Sustaining Competitive and Responsible Enterprises: PHASE II FINAL REPORT 2017

    23 November 2017

  7. SCORE Training Flyer with Infographics

    17 May 2017

  8. SCORE Programme Brief - Phase II

    14 December 2016

    Sustaining Competitive and Responsible Enterprises programme at a glance

  9. Destination Mutual Benefit A Guide to Inclusive Business in Tourism

    16 December 2014

    Tourism is one of the fastest growing industries worldwide, and it’s growing most quickly in emerging and developing countries. Currently, UNWTO calculates that tourism is responsible for 9% of global GDP, for over 1 in 11 jobs and for USD 1.3 trillion in global exports annually. Inclusive business in tourism can be defined as tourism that increases business linkages between people from low-income communities and tourism-industry actors for long-lasting mutual benefit.

  10. Taking tourism beyond natural beauty

    11 December 2014

    The ILO’s JOY project is changing residents’ lives in Nongkojajar, East Java and transforming the once quiet town into an agrotourism destination.