Good Practices Guide for Guesthouses and Small Hotels - Module 1

The Good Practices Guide for Guesthouses and Small Hotels is an activity based learning program for managers or business owners who wish to manage customer service effectively and proactively – through motivating and inspiring their employees and teams.

Instructional material | 01 November 2012
Contact(s): Sectoral Activities Department
This module contains a written Good Practices Guide for owners and managers that includes: a. Checklists; b. Sample forms; c. English language guides.