ILO homeAbout the ILONewsroomNews News June 2020 © ian munroe 2022 Blog ‘Business as unusual’: How COVID-19 brought forward the future of work 22 June 2020 Millions of people around the world have been working remotely because of the coronavirus pandemic. Could this ‘business as unusual’ be the future of work? November 2015 © G.Legaria / AFP 2022 Contact centres and jobs ILO Forum agrees principles of regulation for call centre and telecom services employment 04 November 2015 A tripartite meeting at the ILO looks to improve regulation of work relationships in a rapidly changing industry.