COAL MINING IN INDONESIA

Coal mining is a difficult, dangerous job, rarely associated with good labour relations. But at one of the largest mines in Indonesia, natural resources are being exploited by a human resources director who puts people first. She enlisted the help of the International Labour Organization in training workers about their rights. As ILO TV now reports, the mine has seen output soar.

Date issued: 12 July 2004 | Size/duration: 00:02:37 (6.38 MB)

East Kalimantan is not only rich in natural resources such as coal, it also boasts a unique human resource. Nella Fernandez is a rarity, not only because she works in an industry dominated by men. As Human Resource Director at one of Indonesia’s largest mines, she is changing the way managers do business with workers.

Nella Fernandez, Human Resource Director, PT Multi Harapan Utama

In the old days, workers were afraid to speak their mind or express their opinions. But now they are encouraged to say if they like something or not.

This, in a country that, not long ago, did not tolerate labour activists or independent trade unions, and used military troops to put down industrial disputes.

Nella Fernandez, Human Resource Director, PT Multi Harapan Utama

In the old days, workers were afraid to speak their mind or express their opinions. But now they are encouraged to say if they like something or not.

This, in a country that, not long ago, did not tolerate labour activists or independent trade unions, and used military troops to put down industrial disputes.

This, in a country that, not long ago, did not tolerate labour activists or independent trade unions, and used military troops to put down industrial disputes.

These days, disputes are worked out at the bargaining table. With the help of the International Labour Organization or ILO, Nella has trained over a thousand of the miners about their right to negotiate and collectively bargain with management about the issues that concern them.

These days, disputes are worked out at the bargaining table. With the help of the International Labour Organization or ILO, Nella has trained over a thousand of the miners about their right to negotiate and collectively bargain with management about the issues that concern them.

Issues like safety. Mining is one of the most dangerous jobs in the world and where safety is concerned, bargaining skills can be as essential as a hard hat to a worker’s protection.

Issues like safety. Mining is one of the most dangerous jobs in the world and where safety is concerned, bargaining skills can be as essential as a hard hat to a worker’s protection.

Adi Sumatro, Miner, PT Multi Harapan Utama

Considering the risk of the job on the field, the workers must have good skills to operate the heavy machinery. There are also standards that must be maintained for working in the mine…

Those standards could not be maintained as long as workers were hired on a day-by-day basis.

Adi Sumatro, Miner, PT Multi Harapan Utama

Considering the risk of the job on the field, the workers must have good skills to operate the heavy machinery. There are also standards that must be maintained for working in the mine…

Those standards could not be maintained as long as workers were hired on a day-by-day basis.

Those standards could not be maintained as long as workers were hired on a day-by-day basis.

Ferry Tanod, Accountant PT Multi Harapan Utama

In the old days, we would recruit daily workers a lot to help us out. The management didn’t like that, but after we discussed it, we came to an agreement that if we needed more workers, we could recruit them as full-time employees.

Since Nella started training miners three years ago, output has more than doubled at the mine and the increased profits are being shared with the neighbouring community.

Ferry Tanod, Accountant PT Multi Harapan Utama

In the old days, we would recruit daily workers a lot to help us out. The management didn’t like that, but after we discussed it, we came to an agreement that if we needed more workers, we could recruit them as full-time employees.

Since Nella started training miners three years ago, output has more than doubled at the mine and the increased profits are being shared with the neighbouring community.

Since Nella started training miners three years ago, output has more than doubled at the mine and the increased profits are being shared with the neighbouring community.

It’s a management model that she hopes will spread to other companies across Indonesia and she is already spreading the word to others.

It’s a management model that she hopes will spread to other companies across Indonesia and she is already spreading the word to others.

Nella Fernandez

By having good communication, openness, sharing opinions to solve problems, it will make people more willing to understand and accept each other and of course to be partners for the future…

Nella Fernandez

By having good communication, openness, sharing opinions to solve problems, it will make people more willing to understand and accept each other and of course to be partners for the future…